MERCEDES-BENZ consumer reviews

John, England on the Mercedes-Benz E-Class Cabriolet

Quite simply the best commuting car in the world when equipped with Distronic Plus. You can set your speed when you leave home and the car will brake and accelerate for you until your destination. I know it’s difficult to believe, but Distronic is a quantum leap in safety and automation. The car’s radar can see in fog, snow and even around corners, it’s amazing. It’s as revolutionary as the automatic gearbox all those years ago. If you are still driving a manual then Distronic isn’t for you.

Donovan, United States of America on the Mercedes-Benz E-Class Saloon

We got the E-550 version with 380hp very powerful 0-60 in 5.3 seconds extremely quiet. The seats are like sitting on a cloud. The sat nav works well and is voice controlled. Dual moon roof lets in lots of light. The back seats are comfy but is too slanted backwards for little ones.

Jamall , United States of America on the Mercedes-Benz M-Class

Greatest $90,000 I have ever spent and this is my 3rd AMG model. If you don’t have an AMG, you’re missing out on the performance and luxury.

Upset, England on the Mercedes-Benz C-Class Saloon

My C-250 Mercedes is rubbish and has broken down several times with sensor failure, on the last occasion after attending a party when it had been snowing. Other cars, both new and old had no problem driving to thier homes, but my C-250 would not go anywhere. In then end I had to just leave it in the road side and go home by taxi. Rubbish car.

Michael, Australia on the Mercedes-Benz C-Class Estate

A great car to drive with sufficient power, good fuel economy and comfortable front seats. It would benefit from a park assist system as a standard item. The only gripe is the different sized alloys; tyres should be the same all-round, preferably 225x45x17, at least for this car. This gives a more comfortable ride and be less expensive as tyres can be rotated.

Colin, England on the Mercedes-Benz Sprinter

I having been looking to replace my Master van with a new shape Merc Sprinter. To date I have viewed three, all with 19 to 25000 miles on the clock and priced at £12000 to £15500 plus vat (yrs 2008 311 and 2010 313). I have been astounded by the fact all three have had excessive oil leaking from the bottom of the engine/sump areas coating the front axles. Is this an inherent problem for such new’ish vans? Also they showed early signs of rust in areas ie side door rail and had mirrors that don’t fold back. My expectations of owning a quality/prestige van with the circle badge have been disappionting and made me look elsewhere. I have driven vans all my life and looked after each one, although I do realise all vans have faults. 

Simon, Wales on the Mercedes-Benz Sprinter

Picked up my 2010 316cdi today, it’s a replacement for a 2005 316cdi full automatic with air con. So far I’ve realised it hasn’t got the full suspension my old van had and the driving position is very different with the steering wheel leaned over like a car and the seat lower. Managed to get comfortable and link my phone while driving, so can’t be that hard. The new van has the command ntg 2.5, which seems wicked so far and the hands free quality at 70-80mph is very good because the van is so quiet. I thought it seemed a bit slow considering it was empty so we did an acceleration test off the Severn Bridge tolls with an automatic 130bhp VW Transporter, the VW is much smaller and has a sports mode but the Merc did it. We’ll see how the fuel economy goes, it’s down to 27mpg so far and thats empty, fingers crossed a few runs will get it up. The toys it has got are excellent. Whoever spec’ed this van was nuts, I was pressing buttons on the way home and set the extra water heater to start at 6am, it wasn’t even advertised as having one! Will report back as the miles stack up.

Perwiz, England on the Mercedes-Benz Vito Traveliner

Far better than the Peugeot Eurobus from cabdirect, performance is very good and it’s a pleasure to drive.

Eugene, England on the Mercedes-Benz Sprinter

I am an ice cream man and have had many Sprinters. But this is the first of the new shape ones. Although this is a 313, my ’chipped’ 208 was faster and had more torque, even though the bhp was higher! But the most annoying thing about the later Sprinters is when I pull away after working on tick over at my pitch for a day. The plumes of smoke are amazing and probably illegal. I have spoken to other ice creamers with the new Sprinter and they experience the same (all older shaped sprinters have never smoked, and all were cdi.) My MD can’t understand it.

Ian, Essex on the Mercedes-Benz C-Class Estate

I bought my car as a 3 month old Mercedes management car. It came fully loaded with all the toys one could need at a very substantial discount on the list price. In truth, I really wanted to replace my Jaguar S type with the new XF, but, being practical, a mid size estate is the car I actually need. The C class estate ticked all of the selection criteria. I have owned the car for 7 months and I have logged 9000 miles. I am very impressed. The only problem I have had was when a local vandal nicked the "gunsight" emblem. It is well built and the ride is comfortable. The engine sounds a tadge argricultural (compared with my old S type) when just started, but soon quietens. The faster you go the quieter the cabin seems to get. If you want to play the 7 speed paddle gear change works very well allied to what is a powerful engine. Driven more conservatively the car will easily return over 40 mpg. Load carrying is good and fulfils my expectations. The powered tailgate is a dream. My only niggle with the car is an inability to start from 2nd gear in snow. There is a safety override on the paddle gear change that stops the driver selecting inappropriate gears. Mercedes have decided that you can only start in 1st gear.

Roxana, England on the Mercedes-Benz CLC Sports coupe

I purchased my first CLC Coupe (one year old) in Feburary 2010, when I part exchanged my VW Polo. Only yesterday I part exchanged my existing car with a brand new CLC Coupe as I have fallen in love with this model. I promised the sales manager that I will be back when the new model is out in 18 months time, so you can see I am besotted by my CLC coupe, it is an excellent and a feel good car when you are in it.:))

Amon, Somerset on the Mercedes-Benz Vito

I collect my next Vito tomorrow after having 4 previously and hand on heart I have never had to return to the garage except for routine servicing, but I do go through a set of tyres per year (10000). They are now offering 5 years free serving and warranty. I have owned transits and vulgaros but they dont hold their money and look like council vans in comparison.

Wendy, London on the Mercedes-Benz C-Class Estate

The new Mercedes C-Class does not need any more convincing for any shopper to think about it. For starters, the three star quality markers from the Mercedes Company is a sure representative of what a Mercedes car is capable of. Mercedes has had a long history of producing quality automobiles and the C-Class lives up to that name. The 2010 models are currently riding the Mercedes flag high with impeccable sales and impressive test scores in a number of consumer reviews. Even though the price might block out some potential buyers, the luxury and sports models of this sedans are worth it. Mercedes C-Class for has done it yet again. As an entry level sedan that features both luxury and sports, Mercedes C-Class is available in different models to meet the needs of different drivers. For that luxurious, uninterrupted ride, an appealing and comfort oozing interior coupled with a classy finish and styling, the C-Class delivers competently. The sports Mercedes c class car comes with a suspension and a more a brash style to meet the sporty nature of this low rider. The twin engines with powerful horse power render the car the ultimate sports machine of choice today. The Mercedes C-Class has cut out a niche for itself and the luxury and sports car market without much difficulty. Even though it is pricey when compared to its rivals, the C-Class delivers with the assurance of its three star pointers that is a symbol of what a Mercedes car can achieve. If you have always wanted a more austere driving experience, this is the car to have. Whichever models suits you; there is a Mercedes C-Class that will have all the features you want. No matter your tastes and preferences this car is what you crave.

Nick, Cheshire on the Mercedes-Benz Vito

If you are anything near the height of 5’10ft do not ever get one of these!!! stupidly they have put a bulkhead in that actually stops the seat from moving backwards!?!? Its slow, absolutely horrible to drive and feels like a toy!! poorly made.

Gary, England on the Mercedes-Benz Vito

I thought after producing 100,000 of these a year they would have sorted all the problems out and avoided the latest model ... please please I beg of you, do not buy a Vito. Delivered with faulty propshaft from the factory, paint rubbing off the doors because doors were out of alignment and "notchy gearbox", which after being at the dealers I have now been told "its a Vito and its the best the gearbox is going to get" Buy a T5, I had mine for 2 glorious years and 60,000 miles and all it needed was servicing and tyres before giving it a junior salesguy and buying the Vito (I’m seriousley thinking of pulling rank and getting my old T5 back and giving him the Vito, it’s really that bad) Mercedes Benz don’t want to know, the dealer does not want to know ... but I thought I would let you know.

Alan, England on the Mercedes-Benz C-Class Estate

Having moved from a 2007 180 K sport manual I can compare the new model. Good points: Superbly damped ride, more space, parking sensors, economical 45mpg, quality of dash, doors etc, great clunk on closing doors, stereo now plays mp3 cds, bluetooth, rain sensors, pace got real boost around 3k. Super brakes, stands on its nose. Despite being a diesel the engine is not too coarse only only grinds away at low speed. Bad points: Seats hard and flat, steering wheel large, too light, totally devoid of feel. Tyres, too skinny at 205, needs 225 which means looks poor and doesn’t handle as well as my old car with 245 on the back, I know I have the base model, but it’s my main gripe. Auto and diesel are not good combination, floor the throttle either at standstill or at speed and there is a 1-2 second delay before it decides what gear to be in and then the boost comes on, this makes roundabouts a bit lethal as the car just lingers before anything happens, with a car bearing down on you. That stupid auto boot, open the boot half way and let go and this motor then drives the boot all the way up, so if you park under a garage door or near a wall, it grinds itself into the wall ( this happened in a hotel car park 2 weeks from new) The motor should only work on the key, not manually. PS Mercedes, next time you design a car let me know! Despite all this. I wouldn’t choose anything else like an audi for example.. its a Merc and it makes me feel good!

Syd, Staffordshire on the Mercedes-Benz C-Class Saloon

Blue Riband beauty from the ’Silver Star’ redefines the concept of automotive cruising where you have the luxury of abundant comfort, the reassurance of impeccable engineering and the status-enhancing ambiance that only one of the world’s prime manufacturers can create. Add to this an astonishing combination of high performance (up to 145mph when needed) and remarkable economy of over 64mpg in the extra urban cycle and you’re left wondering just how much do you need to pay for a perfect package of this kind. The answer is - astonishingly - a lot less than you might think. This 2.2 litre four cylinder diesel comes in at £28,580 which is just £2,685 more than a top spec. Mondeo saloon (without extras). BlueEfficiency is Mercedes-speak for cutting edge lightweight design and energy management technology, with super efficient aerodynamics, engine optimisation, the use of lower rolling resistance tyres and other wizardry to cut emissions and improve economy. Is this possibly the best motoring package available at the moment? I’m tempted to think so. After all, where else can you find such versatility coupled with legendary refinement and all those ’feel good’ extras that are associated with this historic marque? Standard equipment from Mercedes sets the standard that leaves other manufacturers gasping to catch up and the SE comes with 5 speed automatic transmission with cruise control and Speedtronic variable speed limiter, all the safety equipment you’ll ever need, including an Agility Control Package with selective damping system and airbags everywhere. For your comfort, electrically operated seats and dual zone climate control make the interior just a lovely and calm place to be. But confronted with a twelve button multi-function steering wheel, I confess that as a correspondent of venerable age I look forward to the day when zips replace buttons in cars - as we all know they have done on items of apparel for many years. In appearance, the C Class saloon is one of those stimulating cars that actually appears to be in motion when standing still. Its copious rubber - affixed to 16" alloy wheels - is reined in by tastefully purposeful wheel arches and the lower valance air scoop resembles a maw which will gobble up the competition. Front end styling as a whole achieves a perfect balance between traditional iconography and twenty first century efficiency. It’s imposing without being overly aggressive - but when you see one of these in your rear view mirror, you’ll be tempted to move over. Opening the door and allowing yourself to be accommodated into the roomy and sumptuous interior, made even better on the test car thanks to extra cost powered and heated seats with a memory package linked to steering column and door mirror position, you need no persuading that all the hallmarks of true quality are in place: you don’t get any ’Cuprinol Brown’ faux wooden cappings in a car of this quality. And to make life even better, £4215 worth of extras increased the delights. A test drive simply leaves you ready for much more: there’s too much to savour to gulp down at once. The beautiful ride, the effortless performance, the unrivalled comfort, the relaxed sense of well-being that you derive from being ’at one’ with the very best. During my time with the C Class I noted in my contacts with my fellow man that never once was I addressed as ’mate’: a deferential ’sir’ being the default mode of address. This was in spite of my deliberately affected ’man-of-the-people’ persona. ’But I’m just an ordinary bloke’ I tried to convey in unspoken ways - and the reply was ’You can’t be to have a car like that. You can’t fool me. You must be somebody special’. And, indeed, by the end of my all too brief acquaintance I was inclined to agree. This was all down to C Class Executive silver dust - Palladium Silver Metallic dust, that is. This is definitely lined up to be the preferred mode of transport for someone who has ’arrived’ and wants to let you know without shouting it from the rooftops. In other words, it bespeaks understated elegance and well-mannered masterfulness. The owner of one of these is the sort of person who gets things done - and when it comes to assembling a most impressive motoring package, Mercedes certainly got their job done right. Now - where can I find one of my very own?

Tobias, Cumberland on the Mercedes-Benz Sprinter

Bought new, 130 bhp twin wheel model. 300,000 trouble free motoring. Just bought 311. Hope it’s as good.

Peter, County Tyrone on the Mercedes-Benz Sprinter

What a heap! After getting my 2007 model replaced due to rust, after a long fight, I have the some problem again! Again I am having the same problem with the service dept, they won’t get back to me with a solution, but they will, trust me!

Leo, United States of America on the Mercedes-Benz C-Class Saloon

I want to echo John’s comments about this car’s performance in the snow. We came to the UK during the bad winter storm, Christmas 2010, and paid a huge premium to rent a premium car that would handle well in the bad conditions. Silly us. The automatic version of this car is a total disaster in the snow. It can’t get up the slightest incline, and by slight I mean 1%. You can floor the accelerator to try to make some progress and....no response, nada, the engine won’t even turn over. Would anybody take this car from us in exchange for a beat-up old mini or something?

Stephen, Trinidad and Tobago on the Mercedes-Benz E-Class Saloon

This is my first Benz and it is an absolute joy to drive. Many features, I love the built in telephone. very powerful engine that has fantastic acceleration. Fuel consumption is very good. Interior quality is fantastic and trunk space is very good. Takes all my golf equipment with space to spare. I look for every excuse to drive this car.

Bengt, Sweden on the Mercedes-Benz Vito

It’s my first MB vito 109CD and I am leasing it. I should had have taken 4W-drive because there’s lots of snow up here in Sweden. So far I’m pleased because the car before this one was a King cab 00 and it was full of rust but rather fun to drive. Happy new year!

David, England on the Mercedes-Benz Vito

Thanks everyone !! I was about to buy a used Vito, but rust seems to be a very common complaint. I have a 2000 Merc 320E class estate and you’ve guessed it.. it’s full of rust. The blisters started to appear shortly after I bought the car in 2005. Apart from this a fantastic car to drive. Come on Mercedes, you can do better !!

Christopher, Ayrshire on the Mercedes-Benz Sprinter

This is by far the very best van you could buy. It has never let me down and I do nearly 40,000 P/A (and I ain’t even a courier). I only keep vans for three years (max) and I’ve had numberous other Sprinters before this one with the previous model a latest generation 56reg which was exceptional. I must admitt I was a bit worried about the inital costs so I waited for a second hand one to come onto the market, yet it was only two months old and still on a 59 Reg, so overall I’m delighted. The van is very comfortable for long journeys, good MPG, decent handling for a van and goes like stink if you really floor it...which I do. Am I going to buy one next time, YES!

Rob, Conwy on the Mercedes-Benz C-Class Estate

This car is a real let down. Broke down twice in 5000 miles. Yes its extremly fast i don’t think the auto box goes well with this engine it would be awsome in a manual gear box 220 with auto is better. Fuel consumption is poor averaged only 33 MPG. Rear brakes were binding smell of burning Brakes Problems; Glove box is rubish no room open it and everthing falls out then you can not shut it. Cruse control is in wrong place to be easy to use, there are to many controls on the indicator stick with wipers,back wiper indicators main beam etc. Hand Brake set up is from 1960 out of date system needs auto release type you can try to drive off with it still on. They havent actualy converted the car to RH drive if cruse was on RH side of steering wheel it might work ok. Lack of storage space in cabin side pockets are to small and they even have the cheak of asking for £18 for cup holders, arm rest is not adjustable in height etc. Boot is rubish they made floor flat and lost loads of space under where spare wheel is Booted version of car has more room. Folding of seats is not good as the cover is attached to one of the seats. Frankly i would not buy another. I got my money back.

John, London on the Mercedes-Benz SLK-Class

I have an SLK200 R171 (2009 registered) full amg external modified (including engine modifications). Great car. Love to drive it. Feel the power!

Paul , Hampshire on the Mercedes-Benz CL-Class

I can only hope my poor experience of the flagship Benz is isolated. I struggle to find a good word to say about my 9 months of ownership. One of the few positive aspects is that MB UK have agreed to buy this vehicle back. It has been hopelessly unreliable, various problem from delivery, it has been back to the dealer numerous times. The main body of issues are electrical, multiple software and hardwards issues, it was even delivered broken! Its let me down on more occasions than my first car, a 20yr old 1981 Mk1 Ford Fiesta. On the upside the supplying dealer has been sympathetic and has tried to keep me mobile at least although the huge amount of time and worry of all this i could have done without. When it works (on the very few occasions) its brilliant, however most of the time its a headache sat in the garage/recovery truck/hardshoudler etc., etc. Would I buy another CL? No way. Would I buy another MB? Maybe.

Cathy, South Africa on the Mercedes-Benz R-Class

I love my R class Mercedes Benz. Certainly the most comfortable and spacious car, perfect for long road trips, and loaded with power. Great boot space and so much leg room ... I fell in love with the R class whilst overseas and could not wait to come back to SA and buy one for myself! Expensive when compared to similar models but worth every cent!

John, England on the Mercedes-Benz Sprinter

I have a Mercedes Sprinter 515 LWB Luton with a 2.2 engine and an auto box. It’s doing only 15.9 mpg, my other Sprinter would give a return of 21 mpg. Do not buy the new model, low emissions, poor to the gallon.

Craig, England on the Mercedes-Benz E-Class Coupe

After an intial fault on the electrics after 3 days of ownership the car as been 1st class for the last 4 month. stunning looks and drive and still rare (new) and pretty exclusive to be an head turner.

Alex, England on the Mercedes-Benz E-Class Saloon

What a car! It drives so well and has good grip on our Australian roads. It is so comfortable, it makes you feel safe and it responds easily to different driving conditions. This is my third purchase of a new Benz and the E 220CDI is by far the best I have had the pleasure of owning.

Ricky, London on the Mercedes-Benz Sprinter

This is the third Sprinter I’ve had and I would never consider any other van. It may be initally expensive to buy but it’s worth every penny!! My old one was a 313 and in 5 years covered 290k miles, trouble free. My new one has 5 years free service as well. The new shape has more cubic volume space and is much more faster and comfortable, also it has an auto gearbox which makes it more of a dream!

Russell, Berkshire on the Mercedes-Benz E-Class Coupe

I have just purchased the new e350 sport coupe.I loaded up with all the gadgets and paid just under 40k. Early impressions are good, the ride is comfortable and the steering responsive. It returns an impressive 35-40mpg but has the oomph to move when you switch to sports mode. I have the comand system fitted and have to say the sat nav is the most disappointing thing on the car, its so fiddly and doesn’t accept the last digits on a postcode, which is really annoying, it also cuts out when someone calls on the hands free system. But all in all I’m very happy and the car gets its fair share of looks as its still quite rare at the moment.

Trevor, Dorset on the Mercedes-Benz B-Class

Having moved down from a Honda Accord Exec, I was somewhat concerned that I would be disappointed with the B class, which we bought for its practical load carrying and its ability to fit into our garage. It does not disappoint at all. The performance is completely adequate given that the roads are not conducive to sporty driving these days. It is comfortable with good vision, and more cabin space than the Accord had. The handbrake does not come to hand easily, and the single left hand stalk for wipers and indicators is somewhat awkward and takes a bit of getting used to, but features such as integral child seats, automatic parallel parking, dual height load floor, folding wing mirrors are all good. Electronic display is well designed with a good useful range of information. We had leather and myrtle trim and it makes a nice finish to a well built car, which is very economical to run.

Patrick, Yorkshire on the Mercedes-Benz E-Class Saloon

I have heard reports of problems with auto box problems with S-class and M500 auto problems not changing up or down.

John, Bedfordshire on the Mercedes-Benz C-Class Saloon

My fourth Mercedes C Class and this is the best so far, the only fault is the flasher switch is faulty, when returning from left hand turn the right hand indicater comes on making both flashers working together. I have had a new switch fitted two months ago but to my disappointment the fault has returned; has anyone else experienced the same fault the car is less than 3 months old?

Neil, Northamptonshire on the Mercedes-Benz CLC Sports coupe

I’ve just ordered one. I looked at an Audi A3 and found it visually uninspiring inside and out - it looked well made but boring. The BMW 1 series coupe looked dreadful to me. The Mazda RX8 had been ruined by the new R3 interior. I liked the Hyundai TSR coupe, but it lacked the necessary headroom for my six feet. I only went into the Merc. dealer by accident (I thought it was closed and wanted to use its car-park whilst walking to the nearby VW dealer which doesn’t provide parking on Sundays). The moment I saw the CLC I was struck by its beauty, and sitting in it I knew instantly this was going to be a worthy replacement for my five and a half year old Honda Civic 1.6 Executive. I had looked at the new Civic 1.8, but although sporty looking, comfortable, and having very clever rear seats, it lacked a sunroof, the dashboard in front of the passenger looked awful, and I hated the large clear plastic grill/front lights. Complaints about rear visibility were unfounded though as there was much better rear vision than in my older version due to the restyling of the headrests. Interestingly, I was the second person that week to trade in a civic for a CLC. I think many of the published reviews of the CLC criticise it too harshly as they tend to compare it with dearer competing models and/or other more expensive Mercs (I think this is particularly relevant in respect of the 180 and 200 versions). Most of these professional reviewers drive some very exotic cars, and I suspect that colours their evaluations. Personally, I regard this purchase as a step up in quality from my previous cars (Second Hand- Toyota Corolla, Toyota Celica, Peugoet 505 STI, Ford Granada Hatch; Brand New- Lada Samara, Proton Compact, Honda Civic) and I therefore found the interior be comfortable, exciting, prestigious, and roomy. The current recession meant there were good deals to be had on models currently in the UK, and some of the extras came within the standard price after haggling a bit. Plus, a shortage of medium priced well looked after secondhand small family size cars meant my Honda attracted a very good trade-in price that was in excess of that quoted in the Parker’s guide. The dealer’s HP interest rate was cheaper than my High Street bank’s. I have read good reviews from current owners, and I note that a high proportion of C-Class coupe owners have gone on to purchase more expensive Mercedes models in the future. I suspect it’s a car that appeals to those ’moving up’ rather than those already ’there’. Interestingly, my girlfriend, who is younger than me, thinks it’s a grown-ups’ car, yet my mother thinks it’s a young persons’ car. I guess at 51 I’m in the middle somewhere, and that’s probably what this car represents. Perhaps that’s why I felt so at home and calm as soon as I got inside it. If anyone’s still reading this, and is still interested, the model I’ve ordered is a CLC180 Kompressor Sport Panorama with a full leather interior, automatic gear box with paddle shifts, black privacy glass, and a few other minor options. The insurance wasn’t anywhere near as expensive as I’d feared (maybe due to my age!), and I hope it will be here before the Easter break! I’m very excited.

Mike, England on the Mercedes-Benz Sprinter

Not a good van, gear box went on the motorway, if you want a good point of advice don’t buy one. It is the best way to save money, need to pay 2k to get it fixed again

Steve, Hampshire on the Mercedes-Benz CLK-Class Coupe

Some great leasing deals on this model due to replacement by E Class Coupe and with the big diesel, 7 speed auto with metallic and leather thrown in could not resist. Needs the AMG sport kit to stop appearing too feminine but looks great in silver and still turns heads despite the age of the design. Here are some initial thoughts after 2 weeks. Firstly I did not expect to have to try out the breakdown service! The first trip brought a loud rubbing noise from underneath the car. The breakdown service assured me the wheels were not falling off but were unable to find the source. The dealer fixed it in an hour and told me it was a clip from the parking break that was loose. Hmmm. After this has been sorted I started to appreciate the car. The engine is quiet and seriously quick when provoked but can average over 40MPG with a bit of restraint. Gearbox is responsive with a gear for all occasions without hunting too much between ratios. Ride is comfortable and better than my 3 series coupe it has replaced. Handling is a bit heavy at low speed but feels better when going faster with a pleasing flowing feel and powerful brakes. The seats are comfortable for me but don’t seem to suit everyone and I would trade the multi-contour airbag system for electric adjustment as standard. The space is fine for four adults with a large boot and feels light and airy inside due to the pillarless design. Overall the car looks and feels like a premium product and I am looking forward to putting more miles on it to the extent I am already investigating increasing my mileage allowance with Mercedes Leasing!

Gary, Lanarkshire on the Mercedes-Benz GL-Class

Had a Q7 before which I liked, when looking around I was drawn to this car because of the £520 p/m deal on a 3+23, it drives well and has a great spec. Down side is that it has a little less power and the looks are a bit bland. Plus side is the price, spec and it does everything you need well Mine has the privacy glass and 20" wheels which all looks good in silver. To sum up I have got a 54k car that’s hard to fault at the monthly price.

MIchael, England on the Mercedes-Benz Sprinter

This is the second Sprinter we have bought in two years. We courier around Europe and cover around 120,000 KL per year. The first sprinter has now covered 120,000 klm’s during which time we have had to have the rear wheel bearings replaced, the hydrolic power steering pump. The sliding door handle broke off and it has been back to the garage three times to have the fuel gauge replaced. The second Sprinter purchased in Jan 2009 has covered 34,000 klms and although driven by a careful driver the engine oil needs refilling every 11,000 klms. According to Mercedes this is within the normal expected operating limits of the van. They are nice vans to drive, a bit revy but don’t think because it has the star on the front they are free from problems.

Peter, Cardiff on the Mercedes-Benz E-Class Coupe

Have not taken delivery of my E Class Coupe yet, but after a long test drive and much consideration (I currently have a CLS) I decided to go for it... I wanted something a bit sportier to both look at and to drive and the beefy looking coupe fitted the bill perfectly. The Sport model is a must I would say if your not totally driven by a need for a comfortable cruiser alone... The interior was excellent and much better to live with than my current CLS. I was impressed with the power and efficiency of the engine. It was great to drive at very impressive economy at around 50mpg on the motorways which is where i do most of my driving. Off the motorways it was very responsive in both steering and throttle response. Most of all it turned loads of heads wherever it went. Sunroof, metallic and Comand are a must so add at least £5k to the headline price. Shame about Mercs 10% apr finance on the Coupe though when its closer to 5 or 6% on other models, blatant opportunism and an attempt to rip off their most loyal clients. It will undoubtedly affect sales hugely. That aside it is a fabulous car and well worth a test drive.

Victor, Sussex on the Mercedes-Benz GL-Class

I replaced my Q7 with this car in September 2010 and it’s been great.I have done 5000 miles in it. It’s a former Mercedes-UK car, 09 plate, which was 70k new and I got for 40k with 12000 miles up. It has everything and is rapid, comfortable and quiet, however it is still not as good all-round as a Q7, hence me only giving it 4 stars. My wife hates it and refuses to drive it. I have ordered a new Q7 for delivery in June (Audi are giving 6k incentive) and I shall be selling the car then. It coped well in the winter snow andd has been very reliable. I also replaced the tyres , the standard Michelin Diamaris are 300 each, but I found 4 Yokohama Advan ST 110Xl 275/50/20W’s for 750 quid at Just Tyres and they are much quieter than the Michelin’s. All in all a good, but not great car.

Graeme, Durham on the Mercedes-Benz Sprinter

My 09 sprinter has 35k on the clock and going from 1st to 2nd gear feels stiff and has a slight crunch feel and on starting the van every now and again the dash and the whole van shakes as if it has snapped its engine mounts. Had a service done at Merc dealer 4 weeks ago still waiting for them to get back to me they seem to be saying it’s wear and tear!! Surely this should be covered by warranty?

Andrew, Warwickshire on the Mercedes-Benz Vito

Bought new with 14miles on clock, 18 months later 42,000m timing chain snapped. Renault don’t want to know saying it’s out of warranty! How can this be? It’s under 2 years old and under 100,000 miles. What’s the point of the warranty then? They think I’ll buy another one? NOT LIKELY!

Alec, Hampshire on the Mercedes-Benz CLC Sports coupe

I am 74 years old and downsizing from a high powered jeep. I have owned some twenty nine cars since my early teens and my CLC reminds me of my early days motoring in Mini coopers and other similar vehicles. It has the image, the sportiness, the fuel consumption and handling capabilities that allow reasonably priced motoring to be enjoyed in these financially testing times. The suspension is a little on the hard side but I am loathe to criticize this vehicle to any extent when I consider some of the other manufacturers vehicles I have owned.

Bob, Aberdeenshire on the Mercedes-Benz C-Class Estate

This is my second estate car both c220cdi’s. I just loved the first one. The current one is a blue efficiency with loads of extras, a beautiful car. However the intrusion of road/tyre noise into the cabin is almost unbearable at all speeds and on all road surfaces. What can I do about it. If it can’t be remedied then it will have to be returned to Mercedes. My first one did not have this problem.

Nigel, Sussex on the Mercedes-Benz M-Class

Comfortable, reliable, mine has a tunit unit fitted. Good acceleration, good economy on a long run. good visibilty. I would certainly have another one if my large shepherd puppy would stop growing. Do not use a Mercedes dealer ever unless you have deep pockets. I have fitted a rear view camera, makes parking a doddle.

William, Northumberland on the Mercedes-Benz Vito

My front tyres are like slicks on the outer edge. And the engine has used 8 litres of oil, and its only done 9000 miles. It has real bad clutch judder and it’s had the front anti roll bar bushes replaced. It grinds into second gear and drinks diesel like a 44ton artic. Just wish I had got another Iveco instead.

Brian, Cornwall on the Mercedes-Benz Vito

This is my second Vito and the Sport 115 is worth the extra money for the comfortable options included. The engine over my previous 111cdi is not only more powerful, but more efficient in overall daily terms of both fuel economy and performance. A Vito van is a quality product with a great cabin and driver appeal that swallows up the miles with ease. For a van I feel it has the edge over the Transporter, its immediate competitor, and I will buy another model when or if it becomes facelifted without hesitation. Residule values are excellent also.

Katie, England on the Mercedes-Benz S-Class

I love this car so much and it’s a strong make of car to buy because it is a German car and cool to buy.

Steve, England on the Mercedes-Benz E-Class Coupe

Having owned a series or Mercs, this is the car I have been waiting to drive. It’s responsive, subtle and comfortable. The auto is sometimes a little slow at the lights and junctions but as soon as the power feeds in, it is awesome. Metallic paint and a sensible colour is a must if you are worried about resale values. This car is impressive, more muscular than the Audi A5 and more refined than the Jag XF. If you only ever drive one merc - make sure its this one.

Chris, Devon on the Mercedes-Benz Vito

Lovely to drive when its going or not in the garage or being fixed. Tracking problems within 5000 miles doors not fitting and catching on bodywork, sliding doors falling off, rust within 2 years now rust all over, roll bar bushes 5 sets, drive shafts replaced, head gone. All in all the biggest heap of rubbish I have ever had the misfortune to own. I recommend all who ask to avoid the Vito and buy something else.

Tony, Yorkshire on the Mercedes-Benz Vito

Looks good but thats it. 3 months down the line suspension/steering knocking, electric windows failed, ignition failed, starter failed, bonnet catch holder failed, under seat locker failed, gearbox crashed into 2nd and 3rd, stiff to change from cold, no power at set off and kept stalling. 12 months later jacking point failed, spare wheel ratchet/sticker faulty, front tyres completely bald on outside edges at 10,000 miles. MPG 21 locally 28 motorway Merc said everything seems to be ok. rev it more. dont quick shift. It’s had a recall, "Inflate the tyres more". "Swap the tyres from front to back". "We can set the camber but you will have to pay for it". More excuses from the dealership...... Just a point, did Mercedes advertise this van with low life cycle costs?

Daniel, Ireland on the Mercedes-Benz A-Class

I’d like to give you all a warning about the jack that comes with this car. I know all about how to use a jack and always on a  level surface etc. What I did not expect was that the jack would come apart in use, dropping the car suddenly. I was left with the flattened jack, the knob and two heavy washers and a ball race falling apart. It appears that the action of lowering the jack simply unscrews the end allowing the car to fall. Nasty surprise!

Steve, Dumbartonshire on the Mercedes-Benz Vito

I used to think Mercedes Benz and quality were a match made in heaven. How wrong was I? I would rate this van in reliabilty states as utter rubbish. The hand brake kept failing resulting in a van that could not park on a hill. The engine management system played up and I spent another day less revenue waiting for it to be fixed. The rear brakes and shoes were replaced after 20000 miles totally worn away and it’s only 14 months old. If it wasn’t on lease I’d ditch it tomorrow and buy something decent.

Paul, London on the Mercedes-Benz M-Class

I have had this car for over a year and had no problems. It drives and handles great.

Andrew, Lancashire on the Mercedes-Benz Sprinter

I have a 59 plate Sprinter via motability that has lift on the rear, an electric side door, cruise control as well as many extra’s. It’s a 2.1 auto and has only 14000 miles from new. It’s got loads of room and has chairs that can fold up or down as needed. I find that the 2.1 is under powered as trying to maintain 70 mph can be a bit of a struggle, but then again it’s a van not a car and wasn’t built for speed. Would I recommend this van? Well yes I would as I haven’t had any problems with the van what so ever and I am getting around at 30 to 35 mpg on a diesel, so again value for money. My friend has the 2.5 Renualt Master and he hates it as it’s so heavy on fuel and wants to change it for a Sprinter. As I am tall sat in a wheelchair the Sprinter was the only option for me.

S, Middlesex on the Mercedes-Benz GL-Class

Bought for £50k and I have no complaints. Bought from an ex merc main dealer with 1200 miles on the clock and fully loaded. A super vehicle with excellent abilities and moves 7 in full comfort. I Will keep this car for life, but will need to find an ex-merc mechanic to service this for me, as merc prices a touch high. Major B service just done for £800!

Robby, Shetland Islands on the Mercedes-Benz GL-Class

Best car ever. Ride great and the features are endless! Love it!

David, Staffordshire on the Mercedes-Benz Vito

This is the worst van that I have ever owned. The van has heavy oil consumption, 4.5 L before the first oil service, the dealer says that this is acceptable as there are designed to use 24 L in that period. The heater wasn’t blowing out any hot air in one of the coldest winters that we have had. We replaced the pollen filter under guarantee, but this had no effect whatsoever. After two attempts at the Mercedes dealer my local garage found an airlock. On the motorway I keep under 60 miles an hour due to the noise, although the dealer says this is normal. I would drive our Renault Master at 80 miles an hour all day. We average 34 miles to the gallon with the Renault but only 26 mpg with the Mercedes. most of the light bulbs in the Mercedes have all been replaced and the reverse light sensor has gone wrong twice. You can see daylight out of the rear doors and the paint is rubbing off.

David, County Armagh on the Mercedes-Benz B-Class

I purchased my B180 in Nov ’08 as an ex-demonstrator, with 3k on the clock. It now records 41k. During the period I have owned the car it has been a delight to drive with no problems, however, I have found the turning circle to be poor.

Paul, England on the Mercedes-Benz M-Class

Best car I’ve owned, good ride on UK’s terrible roads. Gives 30mpg on average and 35mpg on motorways at 70mph on cruise control. Only complaint is tyres only give 14,000 miles on average. No major mechanical problems or breakdowns, just routine services. Would buy the new ML in 2012 which looks better still!

Neil, Durham on the Mercedes-Benz Vito

The worst van I have ever owned. It has had about £7000 spent on it on warranty work and it’s still not right after 3 years. The regional dealer is an absolute joke. I paid £25,000 3 years ago and have been offered £7500 for part ex. Unfortunately Mercedes-Benz customer service back the dealer to the hilt. I have been told by the dealer to buy a VW. Enough said!

Warren, Ayrshire on the Mercedes-Benz Sprinter

Hi! I bought a Sprinter from new in 2008. The first problem was when the steering lock jammed, then it had oil sensor problems; both these problems are well known to mechanics. I then had various problems with the electric windows. I Had the van booked in for the steering lock fault and drove 50 miles to the garage only to be told they didn’t know anything about the problem and was sent on my way; I also had a another van behind to take me home, as they don’t do courtesy vans at Western Commercial in Glasgow. Their customer service is awful. I was told by the manager after I phoned to complain that he would find out why this happened and phone me back. He never did. Sprinter are good vans. Mercedes customer service is bad.

Lee, Shropshire on the Mercedes-Benz Sprinter

This is my second sprinter. First was a 311 manual and this one is a 311 automatic. The automatic is smooth but lacks response on kick down. As with other reviews both my Sprinters have shown signs of rust after 18 months, glad I only keep them for 3 years as I’d dread to think what they’d look like. I have broke down three times. 1 Oil filler cap left of after service by MB main dealer, 2, Fuel leak from filter housing as it was damaged during service again at MB dealer, 3 dpf filter and diesel sensors failed on the M6 at 6am at -12c. Don’t use Mercedes24 breakdown they take far too long to respond. The Sprinter is a good van but not great for the money, poor dealer network, heavy ob pads and disks and have a habit of brake caliper seizure. Going to try the new Renault Master next, cheaper to lease, far better fuel consumption and with it being French you expect it to breakdown!!!

Raj, Shropshire on the Mercedes-Benz Sprinter

Recently purchased a Sprinter 311 CDI MWB Automatic Travelliner, which has done 276,000 miles. It came with a full main dealer service history, it does not blow any smoke and everything works well, even the gearchange is smooth. Fuel consumption is about a £6.00 more on a run than than our Vito Travelliner. So far so good!

Nick, Shropshire on the Mercedes-Benz CLC Sports coupe

Very disappointed with this car, it’s very uncomfortable on long journeys and whilst the gadgets are okay if you choose to pay for them, this car really lacks the class and refinements that by previous mercs have had! I think this car is a bad example of a sports coupe and should not be considered. If you are looking to spend circa £30k, you should go with a 325 m sport coupe instead. I wish I had.

Tony, United States of America on the Mercedes-Benz C-Class Saloon

Just beautiful. Best Mercedes I ever had. It’s my fifth after the W201, W124, W210, and W211, and it keeps its value great!

Dan, Middlesex on the Mercedes-Benz Vito

This van was a disgrace it broke down too many times and hit a car twice in a year. Not pleased the price was awful. To be honest any Mercedes vans aren’t good to buy or drive. Never buying a Mercedes, I just wasted a load of money aswell. Never buyin one again NEVER!!!! This car deserves minuses! The fifth gear changed to 1st gear and windows got stuck!!!!

Terry, England on the Mercedes-Benz C-Class Saloon

Beautiful looking machine. Very chuckable with very assured handling and excellent fuel economy. Slightly more road noise than my earlier C220 CDI but that is to be expected given the wider section rubber. Perhaps an experiment with different tyres may improve matters ie Yokohama Db’s. Overall a very talented car and a nicer image than a BMW.

Peter, England on the Mercedes-Benz Sprinter

Bought this because it has a Merc badge on it, must be good then? Not sure if it would have rotted away by the time I come to sell it next year. Lousy after service and a bit agricultural for the 21st century. Not really cutting edge is it?

Dave, Warwickshire on the Mercedes-Benz C-Class Saloon

This is a serious car; stylish, well built and equipped and very very fast. My wife has a 2005 E320 CDI, which is a far more comfortable car but lacks the performance of the C320. I bought mine from Mercedes with 9k on the clock and saved about £10k - bargain. Fully loaded with COMMAND sat nav, heated seats, voice recognition, heated seats and panoramic roof it really is a wolf in sheeps clothing. If there is a downside it is savage on tyres which is probably down to my driving and short round town drive journeys.

John, County Antrim on the Mercedes-Benz E-Class Estate

Very comfortable, luxurious interior. I never knew that heated seats were missing from my life. 28 mpg in town, 36/7mpg on longer runs. Big car! Back end sticks out of Sainsbury’s parking spaces. This car is good to drive, would not say sporting, get a BMW for that, comforable, relaxing and so far nothing has gone wrong. I actually prefer the COMAND system to BMW’s iDrive or Audi’s MMI, easier to get where you want to go quickly. I drove 5 series and A6s before buying this. Both are more sporty but I prefer RWD and previous experience of 3 series with run flat tyres removed the 5er as an option.

Johnny, Moray (Elgin) and Nairn Shire on the Mercedes-Benz E-Class Saloon

This is a super car and I only regret that I did not buy the 4-Matic years ago. The road holding has to be seen to be believed especially in the mountains on snow and ice. This is a 211 model with a diesel engine which is quiet and powerful (224 HP.) The fuel consumption is impressive, but astonishingly seems to be less at high speeds (driving in Germany,) compared with the more gentle 70 MPH. The comfort is superb and it is only a pity that the safety features are not incorporated on all cars. The APS - Command makes long distances a lot easier. The traffic messages which are always shown in English (if one wishes,) regardless of country and update the system do a great job. Finally, the Airmatic, Distronic and superb as are the dynamic seats. It is an expensive car, but worth every penny. My Wife and I find it a joy to drive.

Michael, Lincolnshire on the Mercedes-Benz Vito

I have the same problem with paintwork, going to the dealer today hopefully will get some satisfaction. Also have problem with gearchange when engine is cold - never have got that sorted, I got fed up taking it back and it being no better, and trim parts keep falling off and I have given up putting them back on. Poor build quality in my opinion.

Bob, Aberdeenshire on the Mercedes-Benz C-Class Estate

More space inside than my previous A4 Avant. It is 100mm shorter than latest Avant but looks bigger. Sport model has aggressive good looks and great handling. Firm suspension but I like that. Excellent driving position but interior let down by the dashboard which lacks the special quality and appearance expected from Mercedes (fit and finish in my previous Audi dash was far superior). Despite this I love the car.

Eddie, Aberdeenshire on the Mercedes-Benz CLS-Class

Just bought my CLS 320CDi in April 2009. It’s actually a 1 year old. I had a C class before which I felt was a little cramped for a family car and wanted to upgrade to an E class, but since test driving the CLS I knew I had to have one! What can I say? It’s an awesome car performance and look wise. Its the type of car that you can’t wait to drive it again. Real Class!

Rick, Cambridgeshire on the Mercedes-Benz B-Class

This B 200 CDI Sport is a bit like Marmite... You either love it... or hate it! This one is a decent spec. Averaged 49mpg since new and now done 10,000 miles. The the gearbox is a CVT (Constant Variable Transmission) and I wasn’t too sure if I would like it but yep, it’s great. The equivalent of 7 speed auto and it it is very good. The build quality is fabulous. Compared to my E class the radio/CD player quality is below par, wish we had picked a better sound system on this B Class. The bluetooth for mobile telephone comnnection is great, it works everytime and is a good addition. The self parking feature (parallel) is just weird, great but weird. First time we used it we were very sceptical that it would be any good, but it really works well. The boot space with the seats up is a little smaller than anticipated but this little niggle is soon forgotten when you drive this fabulous car. We all know you pay more for the badge... and in my opinion it is well worth it. Wouldn’t swap this for any other small MPV. We are really happy with this baby. We call it Marmite too. :-)

Char, Lancashire on the Mercedes-Benz Sprinter

I have two new model lwb and 5 face lift cdi mileage ranging from 35 to 354 in daily use. You pay for what you get, these are the vans for the serious user only!!

Stephen, England on the Mercedes-Benz GL-Class

Excellent ride quality and performance. Build quality low; many faults with brakes squealing; wiring hanging loose under seats; bluetooth has always and continues to work when it wants! Satnav is useless!!! Thank god I did not buy it; for £65000 plus extras. Only 12 months left of lease and then it goes back, probably will be worth £20000 then at most. Such a shame; it looks good but space inside especially boot (ha ha) is a joke. Mercedes built this model in Mexico and whoever is responsible should be sacked!!!

Jake, Warwickshire on the Mercedes-Benz S-Class

I agree with Stephen Hardaways comments - simply the best car you can drive. The sensors made parking this large vehicle child’s play. I could go on but no point - try it you will not want to give it back.

Steven, Gloucestershire on the Mercedes-Benz CLC Sports coupe

I’ve had mine since September; every time I walk towards it it puts a great smile on my face. I know there has been a lot of bad reviews of this car, which did put me off at first, but as soon as you step inside it the first time, all the negative thinking about this car has completely gone. I found the car very comfortable, reliable, and has great image. I must say I am very happy with my purchase, and I will be looking forward to the new clk release in three years time.

Ian, Scotland on the Mercedes-Benz CLC Sports coupe

I took car down to London over the Christmas period, a 1000 mile round trip. The journey was about 6 hours each way and we only stopped for fuel. I found the car very comfortable, reliable, and good on fuel . The car is well suited to our motorway network and will cruise at below 3000rpm, very little road noise was heard. All in all I would forget about a lot of the criticism aimed at this coupe saying it is a poor man’s Mercedes, we found it a great little car on this journey and look forward to many more in the future.

Stuart , Yorkshire on the Mercedes-Benz GL-Class

What a motor! Very, very, quick, but very thirsty. About 27 mpg solo, but drops down to 16/17 mpg towing. Small price to pay though for a luxurious tug that can pull nearly 2 tons of caravan uphill at 70 mph (where legal). Satnav is well out of date, but other bells and whistles make driving a pleasure. The seven seats are authentic, easy to operate and carry 7 adults in space and comfort. All in all a superb vehicle, but when you think you can buy a luxurious new motorhome with all that includes, for the same price, you do wonder where the money goes.

Ivor, County Antrim on the Mercedes-Benz Vito

Easily the worst van on the market! After the first year it could be best described as a rust bucket. Being a locksmith, the van has to carry a large weight of key blanks, locks, tools etc. but even accounting for that it drinks diesel at a powerful rate. Both electric windows gave up after the second year. The drivers door catches on the wing. A set of tyres every 15000 miles. Grrrrr I could go on. Please do not buy one of these tubs. You’ll regret it.

Luis, Northern Ireland on the Mercedes-Benz A-Class

Bought this a month ago, so far so good. The car is great, I would buy another one, good interior, roomy, fun to drive. The engine is pretty good, and the Xenon headlights are just great.

Martin, Cambridgeshire on the Mercedes-Benz C-Class Saloon

Another well designed car from Mercedes. I’ve had this for only two weeks but already it has impressed me. This car can really work when you need to push it and goes like a bat out of hell when you want it to. It’s a very understated car unlike the BMW 3-series but it’s all there in the drive and it’s no less fun for being, dare I say, slightly classier. Excellent safety features as you’d expect and want in a family car and great use of space too. MPG is in the 40’s bracket so all good there too. Excellent car.

Jeremy, Herefordshire on the Mercedes-Benz C-Class Estate

Mercedes have got it spot on with this car. It has everything you could hope for from an estate and more. Not only is ot a joy to drive but it’s a real handsome devil of a car. Prices are good too and when you consider what you’re getting - a car that will run and run - I actually think it’s a bit of a bargain. Space wise it’s HUGE. Can’t think of another car I’ve owned that I would mark 5 out of 5.

Harrie, Rutland on the Mercedes-Benz C-Class Saloon

My C Class is the fourth of its generation. I opted for the diesel and the 40+ MPG. The high quality is evident in every aspect of this car. The steering is more responsive than in previous models and the ride is smooth and comfortable. I think that the price tag of around £22,000 offers good value for money and decent residual values make it a sound option when buying or leasing. The C Class is a spacious, comfortable car with a respectable selection of engines.

Christian, County Down on the Mercedes-Benz E-Class Saloon

The E-class was a real return to form for Mercedes. They went back to basics and made everything practical and efficient. This is the Mercedes-Benz quality that I had until recently become accustomed to, I fully expect the engine to outlive me. Performance is stunning on either A-roads or motorways and Mercedes have taken the safety element very seriously, there are airbags in every important position and the 5 star EuroNCAP rating backs up the large feeling of security. The number one luxury saloon.

Stewart, Cheshire on the Mercedes-Benz GL-Class

Never been a big fan of Mercedes - "old mens cars" I’d mutter whenever a friend bought one. Then a combination of large (both in size and number) offspring and their protective mother forced my hand into getting a 7 seater. People carriers just weren’t an option as I didn’t want the world to think I had been lobotomised so a 4x4 it was. And by god did we do our research. Every 4x4 that claimed to seat 7 was driven, pondered and driven again. Decision making when subject to 6 opinions takes time after all.... The easy part was discounting the "wannabes" as the kids put it. So many 7 seater’s simply aren’t (unless you have had you legs or at very least feet and shins surgically removed) You can forget the X5,Q7,XC90 etc. The real choice came down to 2 - the Discovery or the Mercedes GL. Land Rover very kindly let me play at their Gaydon testing ground in a Disco’ and it was an incredible experience. If you really want to cross a desert this is the car for you.... but I’m from Cheshire which is famous for its footballers wives, lush fields and pet horses. Which is where the GL excels. It feels like a Range Rover inside and handled like a Discovery outside. Truly... for a car that would normally sport a French manicure from a Wilmslow salon its heart wanted a rutted field and the calloused hands of a dairy farmer - it’s inspiring offroad. And the engine....700NM of torque. That’s enough to rip the entire tax revenue from Gordon Browns sweaty grasp (which is what you’ll need to be able to fill this beast up) It is simply mind bending when you go flying into a tight corner in a 2.5 ton leather and burr walnut armchair and the thing doesn’t even roll, let alone show any sign of bad manners. Don’t flatter yourself that it’s your driving skill - this thing has more number crunching power than the entire NASA Apollo 11 mission, and it uses it to stop you getting into trouble. And on a straight road... well it’s quick in a "I’ve just learnt how to bend the space/time continuum" sort of way. Miles disappear effortlessly, but it could easily cost you points as the thing is as quiet as a church mouse blindfolded in a cattery. So am I impressed.....oh yes. Should you buy one....oh yes. Am I now an "old man" ....oh no! The kids class the GL as "gangsta" which makes me young and hip trendy (for the first time in my life!) It doesn’t get better than that.

Adam, Cheshire on the Mercedes-Benz C-Class Saloon

Beautifully made with excellent road holding, the car is spoiled by a poor ride at speed. Motorway cruising is simply not as relaxed as my previous Volvo’s although somewhat quieter. The interior may be bigger than earlier models but I can still feel cramped when I look upwards to the interior light cluster; it’s awfully close to my eyes. Controls are well laid out but the foot-operated parking brake is ridiculous and forces a change of driving style. Parktronic is implemented poorly with insufficient aural clues. Generally I would say build quality is over-rated now that the competition (including Ford Mondeo) have raised their game.

Kenny, Scotland on the Mercedes-Benz Vito Traveliner

I am a professional driver, so I use the Vito for work. It came in at roughly the same price as a VW Transporter, the Vito is far better looking but it doesn’t have the boot space of the VW. It is a fairly good performer and at not a bad price. I found that by turning the seats to face each other, this gives you space for more luggage behind the drivers seat and the front row turned seats.

Mr, London on the Mercedes-Benz Sprinter

What a superb van, you pay more but the extra goes a long way. I do 50,000 miles a year and this van is made for it... I had a Vito 111 Extra Long, I did 160,000 miles with no faults at all. I’ve also got a Peugeot Boxer 07 plate, never again......

Wayne, Durham on the Mercedes-Benz M-Class

ML Edition 10. Loads of kit fitted as standard, but disappointed with the lack of parking sensors on such a big car. Decent performance and averages 27 mpg. Comfortable, well built, a pleasure to drive. 2 year deal (3 +23) at only £505 including VAT.... Fantastic value compared to the competition.

Rob, Norfolk on the Mercedes-Benz Vito

Very fond of my Vito after 4 years of trouble free driving. Granted I don’t do the mileage of a commercial Vito, but overall I’m pleased with it so far (only another 6yrs to go!). Pros: The seats are comfortable, it’s good to drive, relaxed cruising, like most vehicles if you thrash it the fuel gauge goes down rapidly, but with smooth handling a tank of fuel will last a considerable time. The paintwork is still bright and fresh although I have noticed some rust bubbles on one alloy and there are one or two stone chips on the bonnet. All the electronics are sound and nothing has fallen off. The wiper blades have been replaced once. The service interval is astonishing (once upon a time diesels were in every 6000 miles....) Cons: The front tyre wear; it needed a new set at 17k miles after experiencing vibration and pulling, apparently this is fairly typical especially if you take full advantage of its tight turning circle - the tyres get scrubbed good and proper. And you can’t fit just any old tyre either. It also doesn’t like being left sitting for days on end and has refused to start twice. The resale value is also an issue as you’d be lucky to get half what you paid after 3 years (2008 models seem to average around 11 - 13k at the moment).

Stephen, Leicestershire on the Mercedes-Benz CLK-Class Coupe

I have owned this car for 2 yrs now, initially without any problems. However, after 12 months ownership, the air con unit failed, which was no real problem as Merc were happy to repair it under the 3 yr warranty (nice gloss over the fact that it failed in the first place after 25k miles). Subsequently, the air con unit has again failed only this time the car has just come out of warranty (after an additional 6k miles). Despite extensive discussions with my MB dealer and MBUK, the issue remains unresolved. MB insist that I agree to approx £1600 worth of repair work, at which time they will consider whether or not they could contribute to the repairs. I do not consider this to be particularly good customer service. This is my third Merc, all of which have been purchased from and fully maintained by Mercedes dealers - so, customer loyalty counts for very little with Mercedes Benz. Guess what? I won’t be buying another Mercedes!

Colin, Merthyr Tydfil on the Mercedes-Benz M-Class

One of the best cars I have owned - first class comfort, interior is well built and performance from this wonderful. V8 diesel is outstanding, fuel consumption is reasonable considering the size of the engine - about 25 mpg combined.

JM, Bedfordshire on the Mercedes-Benz GL-Class

Simply awesome! Go try one. You won’t regret it.

Martin, Staffordshire on the Mercedes-Benz Sprinter

I’ve had my van just over 1 year now and have done 120,000 - I’m a courier for Europe. This is the best van on the market by far, pay the extra and have no worries, this is my 4th Merc now and no problems. I will continue to only buy Merc vans.

Dave, Cheshire on the Mercedes-Benz E-Class Saloon

Just changed from a C Class to E Class also from petrol to diesel. All I can say is fantastic car very comfortable and smooth which is a suppose what you get with a Mercedes complete "driveability"

Peter, Derbyshire on the Mercedes-Benz E-Class Estate

The E estate has everything you would expect from a Mercedes, excellent performance, smooth, quiet drive and a high level of comfort for both driver and passenger. I’ve had mine for a little under 6 months now and I am very pleased that I chose this car. It has bags of space and is a real pleasure to drive. Good resale value too and not as expensive to run as you’d think.

Jonathan, Lancashire on the Mercedes-Benz GL-Class

A great car. Averaging 25MPG which aint bad for a huge car. It is VERY comfortable and the basic spec has everything you need. Ride is surprisingly sporty with very little roll for such a big car. Not as much roll as any landrover or Q7/X5. Off road handles well, with tons of safety features. The 3l diesel has bags of torque and you are never felt lacking for power. Feels the strongest engine out of all the cars mentioned above with the 3L. Basically i love it and would recommend to anyone.

Mick, Essex on the Mercedes-Benz C-Class Saloon

Solidly built, smooth engine, autobox likewise, great ride, the new COMAND module is superb and the Linguatronics is spot on. Oh, and the fuel consumption is surprising economical compared with the 3 litre S type this Merc replaced. The new C class at last gives the BMW 3 series some much needed competition. My only niggle is that the sliding cover on the compartment in the centre console is not colour co-ordinated for the reef grey interior - it’s black! Despite this it does exactly what it says on the tin and was very, very close to getting a 5 star rating.

Alain, Buckinghamshire on the Mercedes-Benz C-Class Saloon

I’m lucky enough to have this as my company car. It’s roomy, classy, quick, safe and exciting to drive. I would not buy this car as I think it is overpriced but should definately be considered from a leasing perspective.

Abdul, England on the Mercedes-Benz M-Class

I would like a new car to replace my old car and pay under 20 thousand pounds.

Robin, Lincolnshire on the Mercedes-Benz B-Class

A comfortable, well made and versatile car.

Adam, Conwy on the Mercedes-Benz C-Class Saloon

EuroNcap 5 stars, always worth noting. Smooth ride, performance is good and spacious, luxury feel inside. I feel better off for just owning one.

Joanne, Oxfordshire on the Mercedes-Benz CLK-Class Cabriolet

Quality car, oozes style and class. Spacious and quality kit included such as the remote controlled roof, alloy wheels and climate control.

Stephen, London on the Mercedes-Benz S-Class

Quality all the way. Space and beautiful interior do not remotely compromise the drive and performance. Absolutely the best car you could drive.

Mark, Berwickshire on the Mercedes-Benz SL-Class

Best feature of this car is the steel folding roof. Everything about it is great, the ride either with the roof raised or not is luxury.

Mike, Derbyshire on the Mercedes-Benz R-Class

This car ticks all the boxes for me. 4wd but intermediate height so very easy to enter/exit. Incredibly comfortable, minimal wind and road noise. Huge load space with the new 5 seat configuration the last pair of seats now replaced with a very useful underfloor storage box. Very sure footed on variable camber and bumpy B roads. Best of many vehicles I have driven over a notorious stretch that unsettles many. 320D gives more than adequate acceleration and ultra quiet cruising. Quite thirsty round town but impressive 32 mpg on long trips. I’m delighted with my purchase and have no connection with MB or dealerships.

Dave , Suffolk on the Mercedes-Benz GL-Class

The refined engine and air suspension make driving this car a very relaxed affair indeed, bit like sitting in a very comfy leather arm chair. It is a big brute of a car and there is no getting away from that, you do feel its size especially when it comes to parking. Fuel consumption is heavy but to be expected and the performance of the car definately makes up for this. We will be touring Europe in ours next Summer and I expect it to make all that driving a very enjoyable experience.

Colin, Middlesex on the Mercedes-Benz Sprinter

The safest and best on the market, still! I have just invested in this latest van for my furniture company’s deliveries and it is suited perfectly to the job. The Sprinter comes with everything but the kitchen sink,ABS and ESP fitted as standard, and cuts a dashing figure on the road. Nothing else really touches it.

Angelica, Sussex on the Mercedes-Benz Sprinter Traveliner

I run a minibus firm and this is the best vehicle I have ever had.

Paddy, Middlesex on the Mercedes-Benz Sprinter Chassis Cab

Could be a little cheaper which is why I have not given it five stars but it is reliable, good size and offers good safety features.

Angharad, Conwy on the Mercedes-Benz Viano

All the luxury of the C-Class only soo much bigger. You can’t lose.

Liz, Hertfordshire on the Mercedes-Benz A-Class

Purchased by someone with chronic low back pain, this car is a pleasure to drive and enabled me to continue working despite being in constant pain. The sports suspension makes it hard on the bumps, but the superb cornering & excellent road holding more than makes up for that. Now owned for 3 years, more than 50k on the clock, serviced in accordance with M-B requirements, and no problems whatsoever. Delighted with the car, and more than a little disapointed that the 2-litre petrol automatic is no longer available.

Monsoor, England on the Mercedes-Benz C-Class Saloon

This car is really poor. The car is an embarrassment on icy roads. Poor handling, you have to turn the ESP off when driving on high gradients. The fuel consumption is not very good as stated by Mercedes. Broken down a few times with the engine management system. It seems Mercedes have cut corners in manufacturing this model. Would not recommend this even to an ex Lada driver!

Ricco, Derbyshire on the Mercedes-Benz Vito

I’ve had this van for 2 years now and have done 30k. It has had 1 service at £220 and a new set of tyres at 21k (these were changed early because I ran over some metal debris and punctured three tyres, wrecking two, having to drive on them to get to a safe area to park). They were worn but there was some life left in them. The 120cdi has has a few teething problems with the engine management system software but this has been resolved with a firmware update and component changes. Apart from this I cannot fault this vehicle. It is very powerful and a pleasure to drive. Everyone who has driven it or has been a passenger has commented on the build, quietness, drive ability and performance. The 0- 60 sixty for a van is unusual to say the least and it will drink fuel if you drive it hard. However a very respectable 37 to the gallon is achieved if you set the cruise control to stick with the wagons on the motorway. With careful driving around town it is generally 26 to the gallon; I’m sure most vans get the same. This vehicle for me still has that novelty feeling even after 2 years so I think that says something. Top marks from me for Mercedes and the dealership in Sheffield.

Russell, Yorkshire on the Mercedes-Benz E-Class Saloon

Absolutely superb. Very comfortable car, great to drive. Safety and economy are also excellent.

Nick, Oxfordshire on the Mercedes-Benz Vito

I purchased this van in May 2007, I has been effected by intermittent electrical faults since July 2007, Mercedes service engineers cannot fix it. It has 17,000 mile on the clock and is currently off the road! It has been a disaster for my business, the after-sales service is poor at best.

Stuart, Yorkshire on the Mercedes-Benz A-Class

I have recently got rid of my car - and good riddance. A Mercedes it isn’t. The build quality was OK, but the guage of metal was thin. Just listen when doors are shut. Tinny. The seats were poor quality, and the ride was dreadful. This is an expensive small car for someone who likes the idea of a Merc badge, but that badge is the only premium marque part of this car. If you really want a premium marque, steer away from this car.

Borroms, Canada on the Mercedes-Benz B-Class

Purchased our 2007 B200 used for $17,000 almost half the price of brand new and have been very happy with this vehicle. Many say it’s not a true luxury Benz but for the price it was a steal and less than a Toyota Corolla. The B200 rides smooth, absolutely great on gas, very light driving feel and surprisingly agile. Excellent leg room for front and rear passengers considering it’s small size. Has good rear trunk space and storage especially when folding the seats, which allow you to fit 2 bicycles inside the car. This is the most practical MB with the extra amenities. It’s not a race car and will not accellerate fast but it’s a perfect family car and daily driving vehicle.

Jeff, County Antrim on the Mercedes-Benz Vito

Has anyone out there had problems with their vito constantly popping out of first gear? I have had this problem looked at under warranty 3 times now and still the problem persists. Not only is there a problem with the van but these so called specialised Mercedes mechanics are incompetent as well. I’m in need of hearing about any similar experiences and what the outcome was. I should demand that the dealership just replace the gearbox instead of constantly repairing it.

Ryan, Essex on the Mercedes-Benz M-Class

Me, my wife and 3 kids have been looking for the perfect four-wheeled drived car for a family car and vacations but sadly this car would be a fail for major concerns. Firstly I spent well hard work earned cash on this damn car but it was just chaos. Whenever you drive the car daily for work you have to buy petrol every week and it drinks petrol like MAD! I spend £50 on petrol to fill up 3/4 the tank and this is a disgrace. My turbo pipe fell of on the way to work and had to get the RAC out. The car is like a toy, slow and it feels like a bus your driving. I bought this brand NEW and have spent most of my 3 years back and forward to the garage. I was about to buy the Nissan Qashqai 2 but instead bought this. This was my very first Mercedes and my very last. I’d rather buy a BMW or the Lexus!

John, Ayrshire on the Mercedes-Benz Sprinter

Best van ever, I don’t know why people rave about transits, they are too cramped in the cab, too thirsty and after 60k miles they start going wrong. The Sprinter is none of these things, handed back to leasing company 4 months ago with 197000 trouble free miles on the clock the only criticism is that it was sluggish on the hills with full payload, but otherwise a joy to drive. So much so that I took delivery of a brand new 2010 plate 310 cdi which has already covered 45k in 4 months and the standard equipment on it is unreal; cruise control, trip computer, multi function steering wheel and integrated hands free bluetooth telephone, compared to a transit in which you dont even get electric windows as standard! As long as Mercedes keep making Spriters I will keeping getting them. Brilliant vans.

Martin, Hampshire on the Mercedes-Benz E-Class Saloon

This car (I bought from Mercedes of Brighton - used), is an absolute gem. I have never had a diesel before, but this has definitely converted me, MPG fantastic on a run (43mpg indicated by trip computer), and very smooth and quiet in operation. I quite often try to find traffic queues to be in the car longer, and am generally a 60mph cruiser on dual carrageways, but she has power (torque - almost 400ft/lbs or for the Europeans 540nm) in buckets. Definately a car to keep for a few more years, no serious problems except for a handfull to drive in black ice roads during the terrible snows in the UK in early 2010 (if that happens again, i’ll let the train take the strain). Had to abandon my "baby" by the roadside, where there is a camber, during the snowfall, and came back a few days later. A testament to the durability of Mercedes, another car had hit the rear o/s wing, and left only minor laquer scratches, no dents. Used the recession too to lever a good APR rate (3.8%) over 5 years and 17k purchase price @ 27K miles.

Ovidiu, New Zealand on the Mercedes-Benz Vito

I’ve had this van for 3.5 years now and I have done 200.000 km like a courier .Very good van and top marks from me for Mercedes and dealership Armstrong Prestige from Christchurch, New Zealand.

Sandra, Yorkshire on the Mercedes-Benz Sprinter

Bought this vehicle 6 months ago. Sailed through it’s first MOT. However, I am NOT happy with the bodywork. I was warned they rust but typical female, I wanted a Merc so that’s what I got! Rust spots all over it and... the handbrake is too low down to reach. Wiper blades run out rapidly, interior lighting is rubbish. It is quite pleasant to drive especially at speed but country lane driving is a chore. Tight turning in is nigh impossible and reversing not easy (even with reversing sensors). Ok, I am a woman, I know!

Gerald, Singapore on the Mercedes-Benz B-Class

A surprising package of space & utility, but not without its design flaws: 1) The ’autotronic’ CVT box is very slow to engage, and makes the drive utterly slouchy. Very frustrating if you’re in a hurry. Go for the B200 or the B200T instead. 2) A metallic clatter developed from the CVT box at 30,000km from a loose ’tensioner’. 3) The small front windscreen and raised seating position (by default of the high sandwich floor) makes you peer and stoop below the mirror, which obstructs up to 20% of your forward view. Makes junctions hazardous as you cannot see your 10 o’clock nor make eye-contact with pedestrians on a crossing. 4) The side mirrors are too slim; they do not give you a hint of where your rear tyre is while reverse-parking. 5) Horrendous turning-circle, not helped by a huge steering wheel. I clamped-on a steering knob, and drive it like a forklift in carparks. Solved, but may kill my steering pump soon. 6) Totally inefficient space utilisation for cubbies and storage. there are hardly any. 7) Unflattering proportions in exterior design. Really Fuggly, the sides are too slab-sided accentuated by the side-skirts. Really boring ’80s rear end design of blocks and straight lines. Yawn.

Janice, Middlesex on the Mercedes-Benz Vito

Tyre wearing on front now have just bin told bushes gone, changed 4 times since brought new 2007.

Ian, Lancashire on the Mercedes-Benz CLS-Class

I am still in love with the CLS even though she went back over a year ago now ......I now drive an E-Class 280 sport and it is a very good car and in some ways more sophisticated, but i am not in love with it. If you get it you’ll get it, once you have driven a CLS nowt comes close.

Hani, Surrey on the Mercedes-Benz GL-Class

When I bought my GL 420 CDi, I thought I was buying a car for life. So I added the TV, the wooden stearing wheel, the rear heated seats, the DVD player, the rear sun roof which I thought opened until I took delivery, wireless phone equipment, side rail bars, 20 inch wheels and many more extras. The car was great until I took it to Venice in February last year. As I was driving through the beautiful Swiss mountains the problems started. I noticed I had problems when I had the accelerator pedal all the way down and the car would not increase its speed beyond 80mph. As I approached Lugano that’s when the fun and games started. When I stopped as I took the wrong turning, the car would not go beyond 20mph and as I tried to change the gear it sounded like the engine was rocking in its cage and wanted to fall out of its place. This was a matter of trial and error and proved to be an intermitent situation. We got there in the end, but three days later on our return journey, instead of spending a couple of hourse in Milan, we spent three hours being on the back of a pick up truck and in an empty mercedes benz garage in Brecia with an Italian mechanic who could not speak one word of English. That was an experience, even with sign language. I agree with Stewart Bailey in his report that this is a very luxurious 4 x 4 and is like travelling business class but on the road, without a shadow of doubt. The car flys on the motorway even with five passengers, and fully loaded with suitcases. You could be doing 100mph (watch out for the cameras!), and the passengers think you are doing 60mph. However, it is has been a roller coaster ride with mercedes trying to repair my car. My return journey back to the UK was the most challenging and the problem certainly did not go away throughout our drive right upto the front door of our home. Well February 2009 through to now (February 2010), we have had nothing but one electronic control panel changed after another, the engine has never the been the same, the sun roof has had problems and still does, the reverse camera would not work, the TV’s had problems in the rear head rests, the remote control to the TV only this month had to be changed, the rear suspension had to be adapted under warranty and the list goes on. The engine at the moment drinks the deisel like water and is reves very high (mercedes tells me that the automatic choke stays in longer when its cold - in my opinion utter rubbish until proven wrong). The problems have been endless and I always feel that I am being told porky pies to be kept quiet. The three mercedes employees that dealt with my case have now all left and I am having to start all over again before the warranty runs out. An absolute shame to have these problems from what I consider to be an amazing family car. I bought this car because it offered in my opinion the best safety cage to protect my family but in luxurious and comfortable surroundings to all seven seats as opposed to my last car being the Grand Voyager. If someone out there has shared similar problems with their GL 420i, I would be interested to know.

Daniel, England on the Mercedes-Benz Vito

I’ve owned my Vito for a month now, it’s 3 years old and covered 104000 miles. So far the only problem I’ve had is an eratic drivers window that goes up and down on its own when you first start it, after that it’s ok and the lower gears are stiff and notchy until the engine heats up. My favourite part is the cab, which looks impressive, it has a reasonable surge of torque and accelerates quickly, although quite noisy when pushed. Being rear wheel drive it can be quite tail happy, I’ve felt the rear of the van begin to swing out before the ASP kicked in a few times but it’s a lot more at home on the motorway; doesn’t seem to be trying too hard at all at 80mph plus. There isn’t any sign of rust anywhere even under close examination, you’re bound to get the odd van that hasn’t been painted as well as the others, most I’ve seen don’t have any rust. Over all, so far I’m happy with the Vito, miles better than the Vivaro/Trafics, which are too common now and although transits are ultra reliable they have a scrap metal collecters image.

Huseyin, England on the Mercedes-Benz Vito

I have had the vito since new , it now has 60,000 miles and is a real work-horse as I always carry a lot of weight in the back. The only real problem I have had was that the passenger tyre kept wearing out, but after 3 years I have found a garage that can track the wheels properly.

David, County Down on the Mercedes-Benz Vito

My Vito also had front tyre issues from 8k miles. At 30k front anti roll bar bushes replaced. At 51k new exhaust, anti roll bar bushes, power steering leak 3 times in to MB Nireland to get fixed, MB UK customer service don’t want to know about faults. Breaks sticking all the time, disks pads and calipers replaced; never replaced caliper in my life and I’ve done about a milllion miles. So far £700 bill. If I’d known the van was built in spain I wouldn’t have paid £19000. I had a VW lt35 before, a few problems with it, fixed fast a never any problem with Agenws Van Center or VW; they did say most of problems were with the Merc bits in the lt35. No rust on vito yet wash every week, but it’s jasper blue metalic paint seems to last better, it’s nearly 4 years old now and I will be getting a new VW next time or Toyota again, Hiace best van ever built only a wee bit hard on derv. Vito has 70k on it now, needs service, a bad vibration in drive train I think. It needs a new drive shaft. I wont be getting another one.

Jonathan, England on the Mercedes-Benz C-Class Saloon

Had my C-Class for about 4 months, bought second hand from Merc dealers. It’s black and every other car now seems to be just like mine. My only complaints are small amounts of vibration through steering wheel as car revs up the auto gears and only 27 mph around town, 43 on motorway.

John, Fife and Kinross Shires on the Mercedes-Benz Sprinter

I bought this van from a Merc Dealer and had nothing but problems for the first 3 months. They have rectified most of the faults, but I have noticed all these yellow rust marks coming through, not just in one area but everywere. I have spoken to a few other owners, who all have the same problems, the dealer says it’s wear and tear, (basically, go away). I have had Vivaros previously, brilliant vans, never had any serious problems with them. I think this will be the last Merc commercial I buy, rust bucket. I have a Merc sports car, which is top of the range and perfect.

Paul, Derbyshire on the Mercedes-Benz Vito

Vito bought new in Sept 2007. Within 8000 miles new front tyres were required due to scrubbing. Front suspension knocks. Front doors catch wings and pillars. Prop shaft had to be replaced. 1st & 2nd gears crunch when cold. Stereo and speaker problems. Anti roll bar bushes replaced. All this is a shame, the vehicle is great to drive and feels robust. I do hope Mercedes can bottom out all these problems?

Anne, England on the Mercedes-Benz A-Class

I’ve just had a repair on the steering shaft after the steering became stiff. The dealership said as it is out of warranty it will be £600.00, not the right answer as the car is only 4 years old with 26k miles. Nice driving position, but the quality should be better for a Merc. Would not buy again.

Jay, Sussex on the Mercedes-Benz Vito

Well what can I say? lots actually and its mostly bad! Oh dear, oh dear, what a pile of junk these things are. It’s badly built, badly designed and badly finished. Bad, bad, bad, bad and expensive! I’ve had mine 5 years and the only redeeming feature is that so far it has proved mechanically quite reliable, but that’s it. There’s rust everywhere and I mean everywhere, the damn thing looks 20+ years old already. The driver’s window packed up 3 years ago. The fuel filler cover is so flimsy it keeps getting broken when people get out of the passenger side and catching it. The gearchange is dreadful, especially on winter mornings, the driving position is odd and uncomfortable and the front suspension knocks and rattles like an old barn door, and looking at the service history it always has! The door retaining straps have broken 3 times and now the bolts have shered off flush due to rust so I can’t change the drivers side anymore. The rear door resraints have never worked properly even when I replaced them! The paint is so so thin it’s ridiculous and chips off as soon as it touches anything. I could go on and on believe me, but I hope you get the message. If I could have left 0.5 stars I would..just! This van started its downward slope at 3 years old and gathered pace very quickly indeed. Shocking!!!

David, Hampshire on the Mercedes-Benz E-Class Estate

This is one of the most unreliable cars I have ever had. It now has 50,000 miles on the clock and not a month goes by where I’m not either being towed or visiting the Merc dealer for failure of both electronics and mechanical items. No wonder it comes so low in reliability statistics. Some of the problems: Faulty dash, packed in wheel bearings, faulty windows, faulty suspension, faulty oil Pump etc., etc. Most of these faults are known. I paid a premium for this, but would not be misled again.

Jonathan, Oxfordshire on the Mercedes-Benz C-Class Estate

My car was bought as an ex-management car with 4500 miles on the clock and all the toys, but with a huge discount, but it would have been expensive at half the price. Ok a little has actually gone wrong with it, but under warranty and it has now done 100K miles. I was back to the garage constantly because the fuel economy was so bad, matched only by its thirst for oil and uneven tyre wear. The car itself is pretty useless in that it is noisy, uncomfortable and basically small. It is also very uninspiring to drive. Over the 95K miles I have had it the mpg has averaged less than 35. I do virtually no town driving mostly open A and B roads and usually I get better than quoted mpg out of cars; when given petrol equivalents on loan whilst mine was being investigated I got just under 40mpg! Mercedes eventual response was to agree mine was not very good, but was within manufacturers tolerances. With regards to the tyre wear they said they could’t find anything wrong. Independantly I had the car re-tested; all wheel geometry was way out and actually adjustment was either not possible or where it was only just achieved getting close to where it should be. Rear tyres remove inner edges after 5000 miles. I have now discovered that on the Merc sports suspension,, which mine has they don’t adjust the rear camber angles, which the lowered suspension needs and this is apparently a common problem. I hate this car with a vengance and as and when I change it I will go no where near a Mercedes again!

Paul, Yorkshire on the Mercedes-Benz Vito

This is my third Vito, you would have thought I’d learnt my lesson!!! Every one I’ve owned has failed over and over again. One set on fire due to a seized power steering pulley. I’ve experienced: appalling delivery condition, failed steering lock/ignition, faulty reversing lights, tyres wearing, problem tracking and warning lights on the dash to match a Christmas tree! Now I feel like I’ve been duped, no sooner has the van been serviced and passed its second mot than it breaks down again with the alternator, this time. This is despite the warning light being present during the last two years services and mots and me asking for it to be resolved. The bill for replacing the alternator £825. Yes, you’ve read that correctly £825!! I’ve never received an invoice for the work, but have been threatened with credit control by the dealership manager. I can’t wait for Monday morning’s telephone call.

Tracey, England on the Mercedes-Benz B-Class

Having driven a lot of different cars over the years, including nice 2ltr Mercedes CLK Convertibles, I have to say that this is a nice practical family car. The high roof provides great access to car child seats, without you having to break your back. It does however sound like it needs another gear adding, but it’s economical, really roomy inside and lots of room in the boot. At 1.7 engine it was never going to be great off the starting line, but it does the job. I’ve had this car for 4 years without any major problem, though the engine management light has just come on and I’ve experienced some juddering, so I’m expecting a fair sized bill from Mercedes!

Gaz, England on the Mercedes-Benz M-Class

I had this car near on 6 years now, from new and had quite a few failures costing a lot at Merc dealerships. The fuel gauge failed, the diesel injectors failed (twice), the diesel motor failed and it has also had 3 flat batteries thanks to a dodgy aircon unit. Happy driving it apart from the problems. Now done about 70K miles.

Gabriel, County Armagh on the Mercedes-Benz Vito Traveliner

We bought our Traveliner a few weeks ago and it’s great, it’s grand on the diesel and it’s a great wee drive. We also have a big family and it’s great for that too. There’s loads of room and loads of boot space as well. I think we be holding on to this bus for a while.

Richard, United States of America on the Mercedes-Benz SL-Class

I have had an SL65 for three years now and have had little problems every couple of months. Now in the last year, this baby has been at dealer for two months, twice for engine and transmission problems. I have CPO mb warranty but it ends December 2011. I pity the poor sucker that buys this cash hungry monster of a car. It is by far the best hot rod on the road and outperforms everything in it’s way. I love the car but Mercedez-Benz need to build a car that won’t breakdown so often. Good luck if you own this car without CPO, you’ll need lots of money ready for repairs.

Dennis, Buckinghamshire on the Mercedes-Benz B-Class

I bought a 3yr old 170 auto with 36K on the clock; only troubles in so far (12K miles) were self caused. I tried to replace a headlamp bulb - don’t ever try it. It’s pretty near impossible unless you are a mechanic. Other than that, I found it excellent. I’ve been driving for over 45 years and have driven most ’normal’ cars up to 7.5 ton trucks (no Lambos or Ferraris). The auto box is marvellous and you really can play tunes on it - even in city mode. Switch it to sport mode and it’s like a different car; not a sports car but pretty quick for an auto MPV. I load it up and treat it like a van with no probs - I even put a Halfords roof rack on to carry timber, and it’s taken 12 x25Kg sacks of sand easily. It is petrol, so it’s a bit thirsty - it struggles to better 40mpg on a long run - especially with a load. I don’t find it underpowered, but I guess the 180 might be better. By the way, although I am 68, my other car’s a Vauxhill Calibre SE7 (2L 16 valve) which I freqently drive on the limit, especially round large fast roundabouts... I live in Milton Keynes!

John, Essex on the Mercedes-Benz C-Class Saloon

Beautifully made with excellent road holding, it is a good quality car and drives well in the wet and dry but if there is snow or ice on the road best to leave the car at home as it is undriveable. No rear wheel car is going to cope very well in snow or ice but this Mercedes is just useless in those conditions and winter driving with an Auto box requires a combination of manual changes and on/off ESP to maintain control while keeping speeds below 20mph The interior may be big but I still feel cramped with my long legs. Controls are well laid out but the foot-operated parking brake is awkward to use. Other then that the Mercedes 2.1 diesel engine delivers over 42mpg, high performance 145mph and Standard equipment from Mercedes is a 5 speed automatic transmission with cruise control and Speedtronic variable speed limiter, with electrically operated seats and the dual zone climate control make the interior just a lovely cosy cabin the ride. The effortless performance far outweighs the negatives, let’s hope we don’t get too much snow in the winter.

Bobby, England on the Mercedes-Benz Vito

Had mine since 2006 and done 84k, no probs at all.

Andy, Renfrewshire on the Mercedes-Benz Sprinter

My Sprinter is just coming to the end of a 5 year lease. It starts every single time and has had only one major problem with a new gearbox needed after 44,000 mls. Maybe it’s the stop/start nature of my job as a milkman? I spoke to the company that fixed the gearbox and they agreed, as they get lots of Asda vans with the same problem. Apart from that a good van. I still can’t decide whether to go back to Merc or get a transit this time?

Gareth, Perthshire on the Mercedes-Benz Vito

Had this van for 4 years since new and done 150k and it hasn’t had a single day off the road due to breakdowns or problems. As for tyre wear it’s on its fourth set which for the mileage is excellent I think. There’s no rust anywhere and still looks fresh. The only issue I’ve had was the anti roll bar bushes that needed replacing for its last MoT but again for the mileage this is nothing. Driving it is effortless and eats up the miles fully laiden or towing, which I do every day.

Trevor, Spain on the Mercedes-Benz E-Class Estate

I have owned this face lift car for a year and have done 12000 miles, mostly long distances 250 to 500 miles in a day. My previouse Merc a c250td was great but this car is a real motorway munche, smooth, quiet,very comfortable and fast as you want. The load area is fantastic especially with the rear seats down,the cabin with leather and electric seats is all you could wish for. Two recent 1100 mile round journeys cruising at 75 to 85 and the car returned 38.7 mpg on the computer and 38.3 on refueling. Around town the mpg drops to 27 to 30 but for a large car this is very acceptable. The down side in the UK would be the new road fund licence rate but here in Spain it is negligable and fuel is 20% cheaper anyway. The build quality is back to pre 2000 levels and paint finish is 100%. All in all a great buy if you are a big car lover or need lots of space.

Alan, Durham on the Mercedes-Benz B-Class

In my experience of the B- Class I don’t think much of it. I bought it in Nov 2007 as an ex demonstrator with only 7000 miles on the odometer. After 6 weeks of purchasing the rear brakes started making a grinding noise and I had to take it back to Mercedes and I may as well have gone to the post office about it because they would of been able to help me better. Mercedes told me if I wanted them to take a look at it out I would have to pay for it. Then in June 2009 the rear parking sensors quit working and didn’t warn me about a car behind and I ended up hitting it. Then in March 2010 the Air Con system packed up along with the heating system and radio unit. Also another really annoying thing is that you cannot turn the front airbag off which means I have to put my daughter in the middle of the rear bench along with my two other children which can be very dangerous. Apart from that the engine sounds like a tractor under any sort of acceleration which is annoying because it can be very audible throughout the cabin. Moreover for a 2.0 Turbo Diesel it is quite sluggish and it really struggles to pull our caravan. I can think of many other vehicles for half the price that would do the job better, For instance my wifes 2001 Peugeot 307 which has an airbag kill switch and has more space in the rear width wise. Also it has a 2.0 HDI 110 engine which has no problems towing the van.... I dont understand how Merc got it so wrong?

Stuart, Yorkshire on the Mercedes-Benz Vito

The vehicle has performed excellently for the 3.5 years I have driven it. The windows seem to go down or up when you press up or down! Otherwise excellent. Mercedes Commercial in York have always been excellent. The one time I was involved with Mercedes Leeds was not very good. Mercedes Harrogate once sold me oil unsuitable for the Euro4 engine (it was suitable for a petrol engine! - had I used it it could have ruined my catalytic converters). The front tyres are both showing wear to the outside edges & I am not sure why this is? All in all a very nice van - purchased because clients prefer them.

Scott, Warwickshire on the Mercedes-Benz S-Class

Do not buy a Mercedes S Class. Purchased my car from an approved dealer, within a month there was water ingress in the passenger footwell causing all the heater controls to blow. Water ingress is not usually covered by warranty and it had been caused by leaves building up in the drainage channels at the base of the screen. a common problem with Mercedes cars. A few months later the car almost killed me when all the electrical circuits failed while driving down a hill. As the gear selector and handbrake is electronic there is no way of putting the handbrake on or placing the car in park. I sat on the hill for twenty minutes before the car eventually started. The car is only three months out of warranty and guess what, Mercedes are charging me for diagnostics. They have had the car for three weeks and still are unable to diagnose what is causing the problem. This potentially lethal design flaw could cause serious harm or injury. Will be going to Audi or BMW instead.

Barry, Cambridgeshire on the Mercedes-Benz E-Class Saloon

I purchased my E-320 CDI Sport new in 2006. Considering I usually change my car at the outside every 3 years and usually 2 years you can tell how happy I have been with this mile munching motorway express. I had been totally against diesel until I was persuaded by the Merc agent to try it. I pulled away and challenged the sales guy that it was Petrol. I can’t believe what an all rounder it is. If you want acceleration especially mid range it is there. If you want more economy it is there. On a trip at reasonable speed I have returned over 44 MPG, not bad for the weight. I do intend to change it soon for the latest E-Class but I have to say it will be a sad day when this one goes. Saying that I am thinking of selling my wife’s Mondeo and keeping my baby. Yes with everything I chose on it it was £44,000 but when you arrive after a 3 hour journey as chilled out as when you left it is worth it in my opinion. I have to say the only outlay I have made for it is servicing and tyres oh of course diesel. I quickly worked out that you don’t have to pay main dealer prices and found a small garage fully Merc approved at nearly half the cost with a Merc trained mechanic. Merc did go through a rough patch a few years back but now I feel they are back at the top where they belong.

Garry, England on the Mercedes-Benz Sprinter

Bought 2 years ago with 100,000 miles, done another 90,000miles with few problems; 1) Wiring loom wear on engine mounting cut engine solved with piece of hose taped round. Look out for this, inspect near engine mounts. 2) Passengers feet kicked eng management wire out of connector, easily solved. 3) New water pump. Otherwise this van is superb. For 190,000miles it still drives as new, fingers crossed another 200,000miles.

Peter, Buckinghamshire on the Mercedes-Benz C-Class Saloon

My third C Class, fell in love with the 220 CDi, hated the Estate and then bought this beast. I have now done 75k and have had to change the pre heater coils, and that’s it! Had the same problem with the 220 also at about 30k, but there were only 4, this time there were 6. 38.5 mpg since I bought it and it embarrasses many other cars - it is seriously quick and pulls right through the 7 gears. Until you get to a corner of course when you want to turn but the engine wants to go straight on. My only other complaint is that you need to keep the revs up at around 3000 to avoid horrendous turbo lag when wanting to overtake, but unbeatable for motorway cruising and avoiding getting stuck in slow moving traffic. Comfy four seater, takes 2 sets of golf clubs and trolleys in the boot. I have never suffered from the poor build quality that has been talked about in other reviews.

Malcolm, Buckinghamshire on the Mercedes-Benz SLK-Class

I have been very pleased with both the car and the dealer. In 3 years I have only one thing go wrong, and that was rectified without charge, the day after I rang to enquire about the problem, although the car was technically outside the 3 year warranty. I tend to drive my car on long runs and rarely use it for local trips. I find it a joy to drive and very economical. I cannot see me changing it for several years. I particularly like the seven speed gearbox and the sweet running engine.

Nick, Ceredigion on the Mercedes-Benz Sprinter

In 2006 I bought my 3rd Mercedes Sprinter 316. The 316 has the emergency services engine and is very quick. It will out-accelerate most ordinary cars if I am in a hurry but if I take it easy it gives me 32mpg. That is carrying a weight close to that of a small family car. In April, it will have its 3rd birthday and it is on 176,000 miles. It is still under warranty and the only thing that has been done under warranty is a new washer pump (which still worked fine but the computer said NO). I bought an extra warranty so have 5 years cover and unlimited mileage full European cover. Today I met the owner of my old Sprinter - nearly 270,000 miles still no problems. The dealer who sold it to me maintains it and is open for maintenance 24 hours, 6 days per week. What can I say? Turn the key it goes, tomorrow I’m in Barcelona no doubts or worries. Oh and it runs for about 25,000 miles between services which can cost below £150. Beat that!

Ted, Suffolk on the Mercedes-Benz E-Class Estate

Whilst this car is everything; the rear legroom is very disappointing when the drivers seat is back to maximum. Tends to make it a three seater unlike the previous model that had far greater interior space. Would I swap my Mercedes? Not a chance. This is a 3.2 litre diesel and I regularly return over 40 mpg.

Ruben, England on the Mercedes-Benz Sprinter

Bought it 6 months ago. I’m a self employed courier so I start stop any van I use 120 times a day easily. I bought it because my 02 plate 311cdi gave me a lot of problems; these had resulted from poor maintenance levels from last owner. My new version has just under 70k on clock and touch wood, not a single problem, not one. Snow, rain, thunder - it just keeps on going. Thinking of buying a new or 2nd hand van? Then do your self a favour and save a few bob. Buy a 1 year old one which still has 2 years totally unlimited, and they really mean unlimited mileage warranty, but you don’t have to fork out 23k plus VAT. I’ve done it and I will will keep buying them every 250k as they do this mileage and a lot more. Just buy a Sprinter, trust me. Any more reasons? Well, they’re network is absolutely awesome too. Once my water pump was gone at 4pm on my 02 plate, the AA took it to they’re garage and it was ready for me again at 5:30am next morning and once my old Sprinter’s fan belt had snapped 45mls away from home, I phoned the Mercedes network and although the van was out of warranty, which costed me a few bob, in 35 minutes they were at the spot, and in total, 2 hours later I was back on the road. Ask RAC or the AA to beat that fellas!

Philip, Sussex on the Mercedes-Benz E-Class Saloon

Recently purchased an E 220 CDI automatic (Dec 2006) after running a C class for 5 years and have to say I’m over the moon with the car. Performance is very impressive considering the size and weight of the vehicle. MPG is quite amazing considering how my wife drives it! Overall a beautifully engineered car that just loves motorways. No problems to date with the mechanics and electrics and the finish is what I would come to expect from a £34000 motor car. Being a good 6 feet 2 inches tall there is ample room in the front and no problems with large persons in the rear. I definitely think that the one very positive item required on this vehicle is Parktronic. When fitted parking is a doddle! Without it, you have to just hope that you judgement is good enough not to bump the back in those tight parking spaces. Overall an excellent car and one I’m very pleased to own and run.

Rick, Cambridgeshire on the Mercedes-Benz E-Class Saloon

Absolutely delighted with this car. This is the new generation model and it just has that something special about it. Only one thing niggles me, why is the steering wheel not central to the driver; it is offset about 1 1/2 inches to the left (RHD) and although you get used to it I just find it hard to accept in this otherwise excellent car. Dealers have been reasonable but they really could do better. The fixed pricing isn’t really fixed as there is always an extra required, however they are way cheaper that Citroen in every respect. Plus I always get a free valet and coffee with the local dealer. Didn’t get that from Citroen... never even got a free wash. That said I still rate this as 10/10. By far the best car I have ever owned. This is my 45th car. Think I will keep this for a long time yet. 58,000 effortless comfortable miles. The wife liked it so much she recently converted to buy a Merc too.

Dan, Lincolnshire on the Mercedes-Benz Sprinter

This is my 3rd Sprinter as it is by far the best van you can buy. My first one did 630,000 miles and was in such good condition it just had the engine replaced as is still around today 6 years later. It was bought at the same time as a Peugeot Boxer which only lasted 2 years and 170k. Recently I had a transit which was a big mistake as it rusted within 1 year. The Sprinter is such a good drive I no longer have a car. Get the 316 if you can find one but don’t try to reach its top speed as it’s been known to flip at 120mph.

Dave, Flintshire on the Mercedes-Benz Vito

If this vehicle could get a minus it deserves it. As noted by other drivers I drive one through work; it’s really is awful. The electric windows play up and get stuck, the switchgear fails, it has more tin worm than any other vehicle of its age. It drinks oil and fuel, the steering clunks and knocks with the vehicle pitching and rolling around. The electrics are a disaster and the seats are unsupportive. A gutted fish has more go in it. There are plenty of better vans on the road and I still think the Transit is king. This was the first Mercedes product I have driven - never again.

Rory, Hampshire on the Mercedes-Benz Vito

I own this and a 2007 Sprinter. Mercedes Benz vans, I believe, are the safest to drive and as it is my staff who drive these I need to have the best. I wouldn’t trust any other make. The Vito is a nifty little compact van and very drivable indeed. If you want something that will protect your cargo as well as the driver then this is a very good van to go for.

Paul, Staffordshire on the Mercedes-Benz CL-Class Coupe

This is not a cheap car but you do get value for your money. There are no negatives with this car, everything has been thought of from the refinement of the engine to the seats with built in massager. The exterior is as beautiful as the interior is luxurious. Safety, security, comfort, handling, space, everything is first rate as you would expect. I wouldn’t drive anything else.

Dan, Leicestershire on the Mercedes-Benz Vito Traveliner

The traveliner makes an excellent vehicle for transporting up to 9 adults comfortably, with luggage. It also has the power to comfortably tow a trailer full of camping kit. My only complaint is that it is all but useless driving on grass!

Sean, England on the Mercedes-Benz B-Class

An excellent, well built car. You sit high on the road and can see above other cars. In traffic this is a real bonus.

Beverley, Cheshire on the Mercedes-Benz A-Class

A well built car small on the outside but very roomy on the inside. Also easy to drive and park. I can’t fault this car. I would definitely buy another.

Dave, Essex on the Mercedes-Benz CLS-Class

I have only owned the CLS for a few months; this car is fantastic i love everything about it, by far the best car i have ever owned. This is the 14th Merc that i have owned over the years, the last one was a W211 E-Class which i thought was great but the CLS knocks spots off it. The CLS is a very powerful beast, very smooth, a great cab, but most of all is its LOOKS, every time i get it out of the garage i just stand there looking at it (sad i know).

Leon, Yorkshire on the Mercedes-Benz CLK-Class Coupe

Without doubt the best car I have owned. From new I have now done nearly 30k miles in it without a hitch. Performance is brisk, especially in the midrange, with all that torque available. The 7 speed auto box is good, but can jerk if you’re about to stop but then decide to set off (the ’box doesn’t know whether to go for 1st, keep 2nd or engage 3rd!) again. The flappy paddle option is handy for overtaking (press and hold the ’down’ paddle, and the car adopts best gear for acceleration - a bit more controlled than kickdown). Fit and finish seems good, with no niggles, although the windscreen can mist up (even on AUTO c/c) if you encounter freezing fog or snow. Rather annoying. Heated seats are just wonderful, and have 3 heat settings you can switch on any time (unlike my old Renault Laguna). Satnav works well in the COMAND system, but you can’t play DVDs on it, like in the E class. The iPod option works very well, controllable from the speedo centre display (artists, tracks etc displayed there). The Pirelli PZero Rossos the car came with (on 18in AMG rims) don’t last long! And the rims are an absolute swine for kerb damage. The car aquaplanes very easily in the wet, and an injudicious prod on the throttle (with all those foot-pounds on tap) will have the back end of the car all over the place if you’re not pointing it straight (and a wiggle if you are!). It is *very* easy to have the rears scrabbling for grip as you set off, especially on uneven roads - even in ’comfort’ mode on the gearbox (which doesn’t use first, and changes up early). Michelin pilot sports on the back of this car (255/35/18) last longer, but wet grip is significantly worse than the short-lived (read 10k) PZero Rossos. You may find you’ll live longer if you change the tyres just *before* you’re down to the wear indicators if you’re an enthusiastic driver. Good boot size, and fair room in the back for 2 smallish adults! Oh, and not as fuddy-duddy as some of the other models in the range. The fuel gauge is a daft digital one, which gives at least an approximation of what’s in the tank (it often goes *up* after a bit of driving!) - it seems to take account of your driving style, which I hate - JUST TELL ME HOW MUCH THERE IS LEFT, FOR GAWD’S SAKE! Overall, solid, brisk, reliable, easy on fuel and looks nice too.

Mike, Lancashire on the Mercedes-Benz C-Class Saloon

Just about to say goodbye to my C320 which has provided outstanding trouble free motoring for the last two years. Exhilarating ride, superb comfort and awesome acceleration. Could not fault this vehicle even if I tried hard, its a beautiful car to drive offering luxurious finish and status. I am about to take delivery of my new E-Class and hope that it is just as good as the vehicle I have enjoyed for the last few years. Previous vehicle was a 5 Series BMW 525 Dse Auto, not a patch on the Mercedes for Style, Comfort, Power and most importantly Looks and Quality feel. Well done Mercedes !!!!!

Graham , Durham on the Mercedes-Benz CLS-Class

Well if you want a car that fits the person this is it. Had mine for over 2 and a half years now and it has never let me down and I always feel proud to drive it. The drive is excellent and you also get 35mpg about town and up to 40mpg on a run which is excellent for a big car. Even now people comment on how it looks and love it when I invite them to go for a drive in it. Go on, you know it makes sense!

John, Cheshire on the Mercedes-Benz SLK-Class

Very fast, good road holding, best driven with roof down and radio off to really appreciate the exhaust. Not cheap but an investment as it holds the 2nd hand value. Buy one with airscarf if possible.

Andre, London on the Mercedes-Benz CLS-Class

My CLS500 is still the best car on the road by far. I used to stay in Harrow, but have since moved back to South Africa. I am waiting in anticipation for the new CLS500 to come onto the market. I will be one of the first people in line to get it. The CLS500 has awsome power, womb-like comfort, sexy styling and I just can’t find anything wrong with it. Well done to Merc for producing the best all-round car......ever!

Andrew, Leicestershire on the Mercedes-Benz E-Class Saloon

Hideous car, vague steering and soft suspension (and this has sports suspension), great engine however, but only 36mpg on mostly long runs. I prefer sporty cars and this reminded me why I got rid of my last Merc. Sorry but it’s BMW every day for me.

John, Conwy on the Mercedes-Benz SLK-Class

Drive it and smile. It’s good on fuel and comfortable for a 6’1" bloke. Safer than my BMW k1200s.

Mark, Northern Ireland on the Mercedes-Benz Vito

Hi! I bought the van in 2008 with less than 10k miles. The auto gear box has given me some bother, but I now have 177k miles on the van and it’s going well. The mpg is not to bad if driven with manners, approx 25-30mpg. A good reliable van, which never misses a beat and the seats are very easy to lift in and out.

Henrietta, Devon on the Mercedes-Benz Vaneo

This is a practical car, easy to drive, not too expensive to insure , and holds a large amount of luggage. The back seats can be removed, and should one want to do so, there is space, with the front seats moved forward, for a tall adult to sleep. It isn’t a racing car, but drives happily at normal speeds. My petrol version does about 32 mpg, has climate control and a CD player. The back doors slide open and shut. It is original and elegant and I hope it lasts for at least twenty years.

Jim, England on the Mercedes-Benz Vito

Done 115K in it now and no real problems. Great to drive and always gets the job done. Only problems are a few rust spots, drivers door catches on front wing when open and poor cab quality. A shortage of cup holders and the double seat isn’t great for a long trip.

Jenny, Shropshire on the Mercedes-Benz E-Class Saloon

Lovely to drive, mpg outstanding, can’t fault it but reliability does let it down to be fair. Mercedes do sort it out but previous motor a subaru legacy never missed a beat never mind three electrical failured in three years on a 40 grand car just ain’t good enough. WOULD I BUY ANOTHER ONE, YES. JENNY COOKE

James, Lancashire on the Mercedes-Benz A-Class

Absolutely awful! The car was off the road for 4 months of the 2 years which I owned it! The engine kept cutting out while driving, once causing an accident. Mercedes UK were always rude and unhelpful, especially after the accident. The car wouldn’t lock for the last 3 months and despite 4 visits to the dealer, it was never fixed. Broke down completely twice and when cold usually blew out black smoke...

Andy, Berkshire on the Mercedes-Benz SLK-Class

I really just can’t fault it except for high tyre noise caused by British Road surfaces; it€™s wonderfully quiet on French and Dutch roads. Its solid with no rattles, has the look and feel internally that everything right down to the rear view mirror was thought about and designed properly. (It has map reading lights in it so positioned that they are more over your lap). Externally just walking towards it makes you admire it. Roof and heated airscarfs make ’topless’ an option more than you might have thought. Boot a fair size too. Only drawback is class 20 insurance and i am in my late 50s with a currently clean license.

Trevor, Northern Ireland on the Mercedes-Benz CLK-Class Coupe

I have had my CLK 220d now for 2 years/18000 miles. This was my 1st contract hire and 1st diesel and I liked the torque and performance. You never forget you’re in a diesel until you’re up to cruising speed, but with excellent fuel economy between 35mpg for mixed driving and 50 on long runs its a small compromise. The car has been very reliable and I found the build quality very good, no rattles of squeaks. I only had two issues. The high visibibilty boot mounted brake light lense had to be replaced, TWICE!. Its made of the same plastic found in a childs water pistol which surprised me as most of the other parts felt of good quality. The other was the automatic gearbox which had a slight snatch if you put the foot down too quickly from standstill. As it was only slight and the car was on contract, I was reluctant to let a dealer near it. It never got any worse as the miles went on so I got used to it. The Artico ’leather’ may look convincing, but lacks the feel and quality of the real thing. Would I have another?, Yes.

Oli, England on the Mercedes-Benz C-Class Sports Coupe

What a dream! This car is as smooth and manoeuvrable as Jane Torville on skates. Encapsulated in a cocoon of luxury, I find going from A to B is always a pleasure, never a chore.

Peter, Lanarkshire on the Mercedes-Benz Sprinter

The van is ok but if you have the box van it’s not good! I mean for (1. I have a turbo problem (2. It’s limited to 80mph not like its going to go that fast. Make sure you get the twin wheel sprinter P reg to 01 plate, far better vans. Could anyone tell me why my turbo isn’t working? Please get back to me.

Adam, Yorkshire on the Mercedes-Benz Vito

I paid £18500 for my Vito only for it to start to fade from red to pink in about 18 months and then the rust spots started to appear MB said I didn’t wash and polish it enough, that’s why it faded and it would cost me £1200 for a respray. This is the last time I will buy a Vito.

Nigel, Northern Ireland on the Mercedes-Benz Vito

I have owned 4 Vitos in my time and I think they’re easily the best van on the road. They look the part, are very comfortable, easy on diesel and are so reliable; it’s a real go anywhere without trouble van. People who go on about rust on their vans should look after them a bit better, then they would have no trouble. Great van.

Colin, Cardiff on the Mercedes-Benz Vito

The Mercedes reputation as a reliable vehicle was enough for me to pay 19,000 pounds of very hard earnt cash. Expecting reliability was a formality, so I supposed. I have encountered a catalogue of faults, far to many to list, hey but lets give it a try anyway: side sliding door issues, hinge and runner problems, electric window problems, electric window button problems, inside door panel electric window runner problems, reverse light problems,new clutch needed,tyres wearing very quickly on front, too many bulb replacements to mention, RUST! I did not expect RUST on a 4 year old vehicle. These failures are all within the warranty period. But it doesn’t stop there. Now, after the warranty period: the sliding door runners are playing up again, the reverse lights are not working, need I go on? DONT BUY ONE OF THESE. I have spoken to customer services and they "sympathise."

Ray, Perthshire on the Mercedes-Benz Vito

I purchased the vehicle new in Nov 05. I had nothing but problems (approx 12 weeks off road) with it from doors falling off, radio faults, ignition faults, power faults, wearing steering wheel, replacement tyres and various other faults but most of all the rust problems. The vehicle has been looked after and has only 74k on the clock, despite this I have numerous bubbles around trim areas but most worring is the hole that I now have through the roof of the van along with many other rust patches internally due to the roof rack holes. It is a real shame that mb are producing a potentialy great van with so many basic problems. It will take a monumental effort from mb customer care services to persuade me to buy another Vito.

Terry, Perthshire on the Mercedes-Benz Vito

I wish I hadn’t bought it. Rust is the main problem. Mercedes make all the excuses in the world so they do not have to repair it. The gear change is stiff whe cold, it eats tyres, there is a knocking noise which can’t be found. Really poor build quality (made in Spain) amd turbo whistles extremely loudly. This was purchased with low miles and with a full history.

Tommy, County Armagh on the Mercedes-Benz E-Class Saloon

I bought the car January 2007 with 14000 miles on the clock (now 39000). Since then I have had nothing but bother with it. Repairs as follows: March 2007 OCP draining battery August 2007 Turbo Charger and Inlet Port Motor replaced - September 2007 Holding in gear (not repaired) - April 2008 Holding in gear (not repaired) - October 2008 Glow plugs replaced January 2009 Ball joint and O2 sensor replaced and oil leak at camshaft repaired - February 2009 Inlet Port Motor replaced - March 2009 (today): When I stopped the car after about 15 minutes the fan came on and would not go off until I re-inserted the key. The sidelights switched themselves on and the car would not start. I had to call the service engineer. It is off tomorrow to the dealer again. Since I bought the car it holds in 5th gear. I have tried kick-down, accelerating, manual but nothing helps. I just have to wait until it decides to change itself. When taken to the dealer ’Computer says No’ Re February 2009 Inlet Port Motor above I was in the process of an overtake when the power just died. I nearly had a head on with an oncoming car. I have complained both to the dealer and Mercedes with no luck. I have to say I love driving the car but the reliability leaves a lot to be desired. First and last Mercedes.

Peter, Warwickshire on the Mercedes-Benz Vito

Hi this van has only 30,000 miles from new. I’m on the third set of tyres because of the wheels scrubbing, the two sliding doors continually come loose. The indicator stick is also loose and there is vibration in the cabin. The heater was permanently on, the passenger window has fallen out . The electric windows stick; this is my first and last Mercedes Vito. I expected far better build quality from the badge. It is not in the same league as a Ford Transit.

Czar, United States of America on the Mercedes-Benz Vito

I dont want to get rude or anything about this, but this one is slow. Though I love the interior and some Mercedes Parts it really looks like a toy.

Andy, Yorkshire on the Mercedes-Benz Vito

Please don’t buy this Spanish rot box, how dare Mercedes put their name on this vehicle. Overall poor finish, gearbox notchy. Body work warranty a joke.

Den, England on the Mercedes-Benz Vito

Nightmare since day one. 5 Years of moaning to Mercedes, problems too numerous to mention but all dealing with suspension, tyre wear, struts etc. only done 36,000miles. Still not right, drives like all the tyres are flat! Everything shakes, latest repair was new ignition barrel! Buy a Renault Trafic!!

Roberto, Yorkshire on the Mercedes-Benz Sprinter

I bought my Sprinter MWB van with 100,000 miles on, two years ago. It has been a dream, serviced twice a year, not a thing bad to say mechanically about it. Would not hesitate in buying another. The body work as a few rust spots here and there, which is not good for a 55plate van. In my opinion the best van on the road.

Oliver, Dorset on the Mercedes-Benz Vito

Well I’m now on the second van as I had an earlier 2004 model and guess what? That one was very rusty and I got no joy out of Merc dealers about it, which when I asked them about the rust they just said "oh that’s stone chips, not our problem" I think they all could do with a kick up the arse as their customer care is atrocious, but all that said my 2005 model has only had one spot of rust on it so far, where the paint has chipped on the bottom of the drivers door. Other than that I love my van, it’s nice to drive, solid handling and powerful. The 115 is probably more economical than the 111 if you drive fully or part loaded all the time, just try not to have a heavy right foot. Looks the part as far as styling is concerned, it needs a lot of love to keep it in good condition, i.e. wash and wax and religious stone chip repairing, not that it is of any use around trims. Mercedes really have completely let customers down on this issue, considering other vans I’ve owned, like Peugot Expert and Toyota, which were much older with dents and stone chips in them and not a spot of rust to be found. As far as build quality goes, I’ve had things like sliding doors fall off because the bolts weren’t done up tight, left wondering why the heating doesn’t work only to find out the controller wasn’t attached to anything inside the dash, doors popping on the wings, the list goes on. I think Mercedes have shot themselves in the foot because no one wants to spend this kind of money on a van that will depreciate that badly, so my advice for people looking for a second hand bargain get one that’s three years old, check for rust on the bottom of doors around trims and wheel arches, if there isn’t any bubbling yet then it’s a good one. Also, check the ride over speed bumps for knocks in the suspension and check all the electrics, the engines are generally pretty solid so no real worries there. Check the service history although I’d personally rate my local independant against a Mercedes main dealer, I loathe taking mine to them.

Rustu, Turkey on the Mercedes-Benz Vito

2.2 CDI Engine is noisy and not smooth. Very good handling and brakes. Low trim workmanship against material quality. Not well as engineered as Mercedes cars. Road and tyre noise heard inside the cabin. Power windows failed within the first 15,000 km, twice. Excessive oil consumption when the engine is new. Low sound quality of radio.

Justin, England on the Mercedes-Benz Vito

As with some of the other comments that people have left, I too went for the Vito thinking quality and value for money. Its now May 2010 and I brought it Nov 2005. I have only just covered 31K, Yes, 31K and I have replaced all tyers at least twice now, I think more if I went back through my recepts. Electric window up and down, up and down faults. They looked at this under warranty and just replaced the switch and not the winding gear, which was really at fault. The stereo often doesn’t work correctly. I was suffering from leaks from the roof where my local dealership fitted my roofbars. Rusting on all the corners is now a joke given the age of the van. I have just had a new drivers door handle replaced. For what they are the vans are expensive as it is. I think that dealerships/ makers think that as we are using vans to make money they can up the price on what really should be something cheaper considering it has only a few seats and storage space. Another Vito? Oh look a flying pig!! Won’t be going there again

Edward, Somerset on the Mercedes-Benz Vito

I bought this 2005 Vito three months ago. It started jumping out of first gear at 95k. It appears this is a common fault. It took 1 hr 10 mins to get the gearbox out. Dead easy. Took it in for an overhaul, which cost £780. Then another 2 hrs to refit. Luckily the DMF clutch had already been renewed or that would have taken the bill to around £1200. Beware of this problem if you intend buying. Otherwise a powerful, well designed and great to drive van.

Chris, England on the Mercedes-Benz Vito

Had it from new, which is when the problems started. Where do I start! It’s had various ignition problems; after several visits to Mertucks, Leics they replaced the whole assembly. It’s had new rear springs (both sides), new rear brake assemblys (rusted away) and endless sets of pads, discs etc. Drinks diesel. It also had intermittent battery problems. Several visits to Mercedes later I think I have found the problem; the silly rocker switch on the dash that controls, (or doesn`t) all the interior lights. No one at Mercedes could tell me how it really works. In the end I just disconnected the rear interior light and bought a magnetic one off ebay. It’s plagued by rust and the clutch went yesterday! I wish I could afford to buy something else.

Alan, Lanarkshire on the Mercedes-Benz Vito

Never buy one of these vans, it takes more cash than the wife: 2 x turbo, 3 x suspension, all round more electrical problems than I can remember brakes 4 times over ecu prob, drivers door and sliding door fell off, eats tyres, drinks diesel sub 20 mpg and not forgetting the rust everywhere and the steering aswell handles like a bag of spanners and the warranty’s not worth the paper it’s written on. Apart from those faults it’s fine for a 40k miles van. Thank goodness the hp is paid up soon I can then get rid!

Julien, Somerset on the Mercedes-Benz SLK-Class

The salesman didn’t have to sell me the car - It sold itself to me. It just looks sooo good. The wife loves it and she generally doesn’t really care too much for cars. Have owned it for 2 months now and it’s great fun to drive, the V6 3.5L has plenty of power and mated with the 7 speed auto a thrilling drive. And with the roof down the V6 sounds awesome. I have had no problems at all and has returned an average 27mpg over the last 1,000 miles, which is good for this performance. I would change it in, for a SLK 55 AMG if I had to change it :-) Handling isn’t as taut as a BMW but the Zed doesn’t quite have the looks. It is a very practical car too, just room for you and a friend, no kids!

Steve, Staffordshire on the Mercedes-Benz M-Class

Excellent drive, very comfortable, handles well especially when towing, but economy is not what I expected and had it superchipped to improve MPG 19 up to 23 around town. I bought a brand new C class estate and I’m thinking maybe I was spoiled by the luxury in the ML.

Joe, South Africa on the Mercedes-Benz Vito

You can say what you want about any motor car, bus, SUV, but if you dont look after any motor car you will have problems. I got a Fiat Strada 1.6 EL 2006 model, which I was very  happy with. Then a VW Golf CTI 1.8 golf 1991mark 1 , with which I had no problems. Then I had a Vito bus cdi 115 2005, which I worked hard and travelled in a lot and got no problem! There are no bad machines on wheels, look after them and they will give you good service.

Cliff, Sussex on the Mercedes-Benz Vito

My Vito is on long term lease and currently has 125,000 miles on it. Faults: Electric windows fail regularly, paintwork shoddy around doors, sides and rear. It had propshaft failure at 110,000 miles, with excessive vibration around 60+ mph for many miles before. The rear springs have broken twice, the tyres ware irregularily despite numerous tracking corrections and balancing. The accelerator pedal broke on the motorway and poor quality plastic materials have been used. It’s had three sets of discs, numerous pad changes and brake overhauls. It has wobbly electrics all round, with literally a dozen plus headlamp bulbs needed so far and rear bulbs blow on tailgate regularily. I suspect a poor power supply to electrical points throughout the van. The central locking is faulty and the alarm has a mind of it’s own in hot weather. The dash display lights up with warnings for no reason, sometimes all the lights come on for a while. The rear door latch fails at times - nothing like the tailgate opening at speed! There was an overheating problem early on and it has had a problem sticking in first gear from new; it pops out at the traffic lights as you engage and rev. The seat is also rigid and this makes it difficult to find a comfortable position with the bulkhead so close. The passenger seat is rigid and the middle seat is impossible to use unless you are from a circus act. The CD player is erratic at times, the n/s speaker works when it feels obliged to and the interior light refuses to go out from time to time. It uses a fair amount of oil for a six+ year old van, with fumes noticeable in the cab from cold. The SRS warning light fails to extinguish from time to time, the engine bay is excessively dirty due to poor shielding from splash/road dirt. The wishbone was replaced before the propshaft failed. There are various suspension knocks from cold and under load. The vehicle pulls to the left despite numerous corrections. The battery seems to struggle in cold weather and the reversing lights only work if reverse gear is engaged and held painfully slowly. The handbrake cable is like old knicker elastic and the spare wheel fixing was subject to a recall as it was known to fail and dump any cargo on the highway. It has poor overall mpg and poor performance under load. The vehicle dips and lurches on indifferent surfaces and there are traction problems in wet weather; antiskid device has its own agenda when negotiating roundabouts. The above list is not exhaustive; if you buy one of these lemons you will expect to see some/many of the above faults at any given time throughout the history of your bitter ownership. And don’t expect any help from Mercedes main dealerships; they are indifferent and aloof to the more obvious shortcomings of the above vehicle. Mercifully for me the vehicle is leased to a company who have very deep pockets indeed. Avoid at all costs. Seriously.

Moo, England on the Mercedes-Benz C-Class Saloon

Ugly outside and inside, hard ride, bad leather, bad everything. If you want a good small entry level car, get a 3-Series: more power, more everything.

Hamilton, Leicestershire on the Mercedes-Benz Sprinter

I was self employed courier and bought two 311 cdi sprinters in 2007. No problems at all, I exported them both to Africa in 2010. Great vans.

Sam, Lanarkshire on the Mercedes-Benz SL-Class

Best car I ever owned! Pure power and a great sound! Had some warranty issues but all got fixed by Mercedes no problem. So make sure you get a good warranty! Nothing to fault with this car! It was PERFECT!

Wayne, Durham on the Mercedes-Benz Vito

This is the worst van I have ever had, I wish I had stayed with my reliable galvanised Fiat Scudo. The rust is absolutely disgraceful and when I complained to Mercedes they sent out a professional bodywork guy who said it was all caused by stonechips. I didn’t know stone chips happen inside the doors, on the back and under the bonnet?! The springs snap (four times), the front struts collapse, the key lost its code costing me £2100 for a new key and recepticle. I can’t get any gears when its cold, it eats front tyres, and I am completely sick of it, but it is worth so little because of the rust that I can’t afford to get rid of it.

David, Cheshire on the Mercedes-Benz C-Class Estate

Bought this car with 48,000 miles on it. It is smooth and a delight to drive, especially with the auto trip tronic gear box. The 2.2 engine has plenty of pulling power and is smooth and quiet. I love the feel of the car and it handles really well. I love the interior. I must admit the boot space seems smaller than I would have liked (compared to some estates I have had) probably due to sloped tail gate but there is more room for passengers as compensation. MPG extra urban is around 35 MPG so a little disappointing compared with my last slightly smaller diesel engine. That said this a bigger car all round and I havent yet been on a proper run to see what its like over distance so the jury is out. Only fault I encountered was a faulty fuel pump, which I think was on the way out when I bought it, I just didnt recognise it until too late (listen for a slight whine coming from the rear of the car sounds at first almost like interference on your stereo - but gets louder!. That said all cars develop faults at some time or other unless your lucky and I love this car and smile every time I drive it.

Jaime, Dorset on the Mercedes-Benz Vito

Bought mine from a friend who had it from new. It had 124k and some minor rust bubbles. I cannot emphasise how much I rate this van, it’s fully loaded, cruise, air con, bulkhead, alloys etc., etc. It is fast, reliable, economical and serves every purpose it was designed for. Yes it is now rustier and has 156k but Merc have just approved the rust under the 14 year paint warranty so new door, bonnet etc., coming soon. I service every 10k and it has never ever failed to start, only had to replace brakes and antiroll bar bushes!! I`m going to order a new 115cdi Sport Dualiner next month!!

Stephen, England on the Mercedes-Benz C-Class Sports Coupe

Superb handling, extremely pleasing to drive, no nonsense German reliability.

Mike, Lancashire on the Mercedes-Benz Vito

I bought my Vito 115 9 seater minibus in June 2004. The first few months I had little in the way of problems. Then it all kicked off. Near side electric window packed in, rust from nearly every joint,turbo blew. I had three intercoolers, sliding doors would not unlock in cold weather, front suspension collapsed on both sides in a matter of months. The onboard computer was hideously optimistic about the fuel consumption .I could go on....I now have a Vivaro 2 litre diesel, which may be a bit slower, but it handles much better, is much more refined, and uses about 20% less fuel, and was about 60% of the price.

Ian, England on the Mercedes-Benz Vito

I bought this van a few months ago after deciding I deserved a nicer van then my 51 plate transit. The Vito is uncomfortable to drive, seat is like stone, stiff to get into gear when cold, the steering is clonky and notchy, power windows only go up 2 inches at a time, rust coming up everywhere and they eat brake pads. Under the bonnet the van looks like it’s 35 years old, rust everywhere. I can only say that I’m so disappointed with Mercedes, they call themselves a quality vehicle maker. The van is supposed to do good mpg, I think not, it costs £20 to do 100 miles, about 22 miles to the gallon. You but one of these vans because you think they are luxury, I wouldnt buy another one. Buy a transit, they are bigger and much nicer to drive, if i could buy my old one back I would.

Nick, Lancashire on the Mercedes-Benz Vito

My 2004 Vito 111, milage 130000, has got many problems. Had to change the tailgate as it rusted so bad the number plate fell off the plinth, the light fell off and holes everywhere. I can’t get 1st gear, the brakes need sorting out, there are power steering faults,  both sliding doors have rust bubbles everywhere as do both front doors with additional rust along the trims. Also, both electric windows don’t work, the rear wiper motor isn’t working, which is the second one it’s had, the bracket that holds the back box steady has rusted off. The underneath of this van looks 20 years old not 6. It’s the first time I’ve owned a Vito and I’ve been well put off, the best thing is the 9 seats. Think I’ll go back to a Transit.

Ashley, Swansea on the Mercedes-Benz Vito

I would not buy another 1 I have a realy bad rust problem which in NOT down to stone chips and Mercedes keep throwing my case out and saying they are not paying for it even though the van has full Mercedes service history but they do not want to know!!!!!

Michael, Lincolnshire on the Mercedes-Benz Vito

Got the paint report back from Mercedes and they agree to repair the corroded areas as long as I pay 60% of the repair. This is on a 5 year old vehicle with a supposed 12 year paint and bodywork warranty. Some warranty.

Stephen, Durham on the Mercedes-Benz Vito

Hi, update of my rusting Vito, I got word back from MB Milton Keynes; basically they will give me a sum of money and a good deal against a second hand or new Vito. I will keep you all posted to see how it pans out. Fingers crossed.

Darren, England on the Mercedes-Benz Vito

Had this van from new - has only done 52,000 miles and for the past two years I have done nothing but pay for new parts on the engine and electrical areas. New steering rack, new high pressure pump, two new alternators, new computer, new wiring, new electrical window motors the list goes on. I have had two dangerous situations which nearly caused a major accident.. The first was on a motor way and the passenger inner wing panel popped off at 60miles an hour and then went under the front wheel locking the wheel up and causing the van to nearly spin out of control. Then today, driving down a main road, some parts just flew out of the underside of the engine and nearly took out a motorcyclist - this was a plastic pulley that the engine belt runs round... not happy! I am going to take this further as the van is dangerous.

Stephen, Durham on the Mercedes-Benz Vito

I have 2004 Vito from new; the only thing holding it together is all the rust! I’ve got the paint report back from Mercedes and they are willing to repair certain areas... as long as I contribute towards it. What the hell is the point of given a 12 year paint warranty???? And I have been told that some of the 04 models missed the galv coating - going to take this a lot further even if it means parking the piece of s**t on there forecourt to show all new customers what they will own in 5 years time. A rust bucket with no trade in value - but apart from that the van is sweet as a nut; still going strong with 170k miles. Ps If it keeps rusting I will have a convertible Vito!!

Mark, Hertfordshire on the Mercedes-Benz C-Class Sports Coupe

I have owned the car for 3 years, having bought it second hand (one year old). No faults to report. Drives very well and returns 27mpg on short trips and up to 42 on a steady run. Only one niggle - the seat belt buckle; if it hasn’t been fully retracted it will punch through the speaker grill built into the door panel when you shut the door. This has happened twice on the driver’s side and once on the passenger’s side, which is very annoying. Apart from that the drive is very good and I can’t fault the fit and finish.

Richard, Scotland on the Mercedes-Benz Vito

The vehicle is generally very light on fuel, powerfull and a pleasure to drive. The biggest problems that I could not solve thus far is a power train vibration that is most noticeable under hard eccelaration between 2500 rpm and 2900 rpm. There is also a clunking noise comming from the steering when turning full lock.

Mike, Gloucestershire on the Mercedes-Benz Vito

Have to say I agree with the comments about rust; mine is a great van except for the fact that around most of the trims, including the rear door handle, there are bubbles of rust appearing.

Ginner, Yorkshire on the Mercedes-Benz Vito

My van bobs ’n’ weaves but I can’t find the problem. It drinks diesel and has more rust spots than you can possibly imagine. I took the wipers off the back doors before they fell off. I’ve had two sets of window motors. What a pile! I had an earlier version once and I think it was a much better van.

Shaun, Sussex on the Mercedes-Benz Vito

Rusty back wheel arches, tailgate, drivers door. Electrical problems include key/ignition,window sensors replaced 3 times. Random locking/unlocking. thirsty. very disappointed, don’t buy one buy a vw transporter.

Wayne, Yorkshire on the Mercedes-Benz Sprinter

Have had my 04 lwb high roof now for 2 years and it has done 250k. I am a transport company to and from spain, it’s never broke down. I’ve spent in 2 years £400 mainly on servicing, it’s had new discs and pads and thats it. Looking to buy a newer model but def sticking with Merc as absolutely brilliant. Oh forgot, I also tow a 20 ft trailer every where as well no probs.

Ismet, Carmarthenshire on the Mercedes-Benz Vito Traveliner

I have had the Vito Traveliner for over 5 years now and the mileage is still relatively low (just over 70,000). I’ve looked after it well but have had awful problems with corrosion which began after a year’s ownership. There is substantial rust inside the sliding doors, the rear light clusters and also the underside of the bonnet. Although this was all taken care of under warraanty I was obviously concerned and since the rust has spread across more and more of the vehicle. I just don’t think that this is good enough from a supposedly prestigious manufacturer. Very disappointed and will not buy M-B again.

Dave, Yorkshire on the Mercedes-Benz CLK-Class Coupe

If ever you have wondered into a Sony T.V shop, or a Makita power tool shop or a Rolex jewellers, or a Lamborghini car showroom, you look around and think yes, that is just what i need, (even though the wallet in your pocket is laughing like hell). You know, top of the range marque, massive product support, huge respect from fellow "mendgits", (sorry should explain that this is short for guys who absolutely adore top of the range gadgets and toys), well sometimes and not very often there is an alternative to all of the premier league gadget stars, usually sat within shouting distance of the one that you really want. On the occasion i drifted into the local Mercedes dealer, (looking with intent at the AMG version of an SL coupe), i really was taken aback by the lesser "in your face", brother in law that is the CLK Coupe. Shiny black, cream leather, all the expected gadgets, (and a bloody sun blind across the rear window!). It was a real handsome t**t and seemed to be calling me towards it with quite a grin across the front end. Anyway i abandoned all interest in the AMG, partly due to the CLK and mostly due to the fact that i could not even afford one of the tyres, never mind the bloody car. A friendly clown of a salesman approached me and within fifteen minutes i found myself out in the middle of nowhere test driving this wonderful vehicle. I say wonderful, because that is exactly what it was, has been and still is. It eats miles, it is quiet, quick enough, roomy enough for four, retains a fine mpg and serves me ever so well. It is also admiringly glanced at, very good looking and refined to a point of being cool rather than classy. Not a single bad word can I offer on behalf of this car and anyone considering a coupe that will properly seat four adults, has to go out and look at one of these.

Wayne, England on the Mercedes-Benz Vito Traveliner

I got this to fit all my kids in, it is very nice to look at, loads of room in it all. This is great until it comes to the drive; very slow in the low gears unless you really put your foot down - seems like you need to get right to the top gears as quick as possible. The first and second gears struggle - also reverse when cold. My wife would rather drive my old Shogun N reg which disappoints me as its a Mercedes. I should of just got a Ford Tourneo which are very easy to drive as my wife will drive my work van which is a transit. A lot of money for very little. I think your just paying for the name which, in this case, Mercedes cannot live up to. I’m not happy at all.

Julie, Hertfordshire on the Mercedes-Benz Vaneo

Lovely car to drive, lots of facilities within the vehicle, spacious and able to carry 6 passengers. However suspension is a problem, low mileage needed replacing. Tyres also require regular changes. Engine is good and servicing staff a dealership very attentive.

Xitong, London on the Mercedes-Benz M-Class

I have driven a lot of 4X4’s, and the ML is the worst one on handling and controlling, but the brilliant point is the interior and the comfortable seats, all the same feeling from the S class, nice for family, nightmare for a Performance driver.

Agnes, Fife and Kinross Shires on the Mercedes-Benz A-Class

I have had this car for four years, and found it to be reliable, fuel friendly, and handles brilliantly in the snow and ice. I would recommend this car to anyone looking for a reliable small car with plenty of space inside and boot space. Brilliant all round type of car.

Sean, England on the Mercedes-Benz Sprinter

Ordered new with all the gear including sprintshift. What a van! Now coverd 270,000 miles without missing a beat. This has never let us down and been worked very hard. I think I will keep her forever; wife now drives it every day and it still makes her smile that’s good enough for me.

Philip, Derbyshire on the Mercedes-Benz C-Class Sports Coupe

I purchased the car at 3½ years old with 32k miles as a replacement for a Honda Accord 1.8 Sport. It was bought for both business and social use as at the time I was doing anything up to 30k miles per annum, mainly motorway miles, so this was to be a comfortable, lazy, economical replacement. I’d always wanted a Mercedes and believed all the hype about it being solidly built, "German Engineering", high residuals due to slow depreciation and the ability to eat up the miles with few problems. The car we chose has full leather, rain sensing wipers (which have never "rain sensed"), auto lights, full electric memory seats, split "auto" climate control, trip-tronic auto gearbox (Sport & Comfort modes), front and rear parking sensors, on-board computer with all the bells and whistles. First the good news - it is wonderfully comfortable to drive any distance you like at whatever speed you like. Set the cruise control and just let it go. Up to 4 can travel in relative peace, comfortably and the sound system auto adjusts as background noise increases and as the driver I have the assurance that there’s adequate power reserves should I need them. The not so good news is that once off the generally smooth motorway surfaces and onto A, B and urban roads and it all gets very trashy. The suspension jars from one pothole to the next, the 255 section tyres follow the camber and wheel ruts, the interior creaks and rattles like it’s about to disintegrate and when stuck in urban traffic jams the proximity of other cars, cyclists and/or pedestrians set of the parking sensors, usually making you jump out of your skin and just sometimes, off the brake pedal. Economy is just about acceptable - Mercedes claim 42 mpg overall (combined driving) but the on-board computer flatters to deceive (it claims I have averaged 46 mpg since purchase). On long motorway journeys it will report over 50 mpg (I have seen 62 mpg on it) but the sums on the spreadsheet don’t support it after the fill-up. While I’m on about the not so good, I have to mention the "driver aids". Traction control. It is so obtrusive that it even cuts in on bone dry roads. You try to accelerate hard and unless you are in a dead straight ahead line with all four wheels then forget it, the onboard computer cuts the power and a big warning light flashes at you from the centre of the speedo. Then if you have to brake hard (which happens) and then want to get back on the power, most of the time the computer will have interpreted the heavy braking as being "collision avoidance" and has cut the power from the engine and thereby creating a potentially "serious incident" while you wait for those few seconds it takes to realise that it was wrong and that it is safe to re-apply the power. The bad news - and it is very bad. Apply what I’ve just said about the "driver aids" to what happens in bad weather (like the last winter). Drive onto compacted snow or ice on a very slight incline and the engine power will be cut as the wheels loose traction, apply the brakes and the ABS won’t let the brakes be applied so you coast out of control until you either stop or hit something. Fail to apply the parking brake and the next thing is you are rolling back down from whence you came, again unable to stop. That’s very scary. As I write the car is approaching 103,000 mikes, so I’ve done 70k miles in just under 4 years, and I’m grateful that my reliance on this car have subsided (I now commute mainly by motorbike to my new place of work). Like I said earlier rain sensing wipers have never "rain sensed". In the middle of a motorway journey coming back up the M1 I got a "SRS complete system failure" message from the on-board computer (diagnosed by the dealer as a faulty message of the airbag system having been deployed in the driver’s door). Next, the central locking system failed due to the "ingress of water" into the door mounted controller. Various suspension arms, joints, bushes and linkages have failed and been replaced along with all 4 springs (the front 2 at the 100k service, the rear 2 just 2k miles later) with the breakages all at exactly the same point of the spring (¾ of a turn from the end of the spring). And despite all this attention the suspension continues to knock. The electric seats have a mind of their own - they do remember the memory settings, but the head restraints sometimes do and sometimes don’t go up and down when expected/asked. The auto (as in "always on") air-con is as predictable as s shopping trolley as to whether it will blow hot or cold, gentle or a gale. The interior looks do not give any hint that the car has done 100K plus miles, but the exterior paintwork - oh dear! Compared to other cars I have owned that have done these sorts of mileages (Ford Granada 2.8, 2 Vauxhall Astras, a Rover 800, Toyota Carina e, Toyota Rav4 and Honda Accord) the paint quality is terrible and despite choosing a car in "Brilliant Silver" which should show stone chips the least, I’m sorry to report that the front end reveals this car as a motorway car in the worst possible display of quality and "German Engineering". The paint appears to be woefully thin and marks badly with the slightest impact from winter road salt, grit and stones. Having bought from a car supermarket, I initially tried using my local franchised dealer (Inchcape) for servicing but after one particular incident and the 80k service I gave up and now get my servicing done by my son (a BMW trained Senior Technician) or one of the local independent Mercedes specialists. But even going down this route has seen the spend-o-meter shoot above £2,500 (excluding tyres, for which it has a voracious appetite - especially fronts which struggle to get to 15k before dying). The "incident" that put the nail in the "franchised dealer servicing" was a quote to replace the o/s/f headlamp when the self-levelling mechanism stuck. That’ll be "£1,257.00 plus fitting plus VAT to you sir!" No it wasn’t - it was 5 minutes stood out in the freezing cold and snow with a 14mm socket and a can of WD40. The mechanism has stuck again twice since and I can now do the job in under 2 minutes. The original intention was to keep the car for a minimum of 5 years, however, I’ve decided I’ve had enough. The two big, wide opening doors are a pain in car parks, access into the rear seats is clumsy and the constant aural abuse of my ears by the bings, bangs, boings that are seat belt sensors, parking sensors, parking brake sensors, rear door (hatchback) open sensors, water bottle low level sensor (all accompanied by a vivid illuminated dashboard and graphic computer display). These things might be necessary for Americans, but, I’m not American and I sometimes want to do things "my way" which just happens to be contrary to those that have been programmed into the on-board computer. And I hate the American style foot activated/applied item. In summary, there are too many sensors and not enough sense. Mercedes have lost the plot when it comes to build quality and ownership has been the biggest disappointment of my 54 years on this planet.

Sami, Finland on the Mercedes-Benz Sprinter

Bought this van used, it was a taxi before us, only one owner before us. It’s regularly maintenanced. Now it has almost 600.000km behind it, still going smooth and strong. There are few places where I need to repair paint, but otherweise this van looks great! It’s has a pegabus interior, electric door, rst-steel made iron bar front for extra lights etc. Now it is transporting our 5-person family with a little extra luxury where we want to go :) and if needed room for 4 more people with us.

Jitu, Bedfordshire on the Mercedes-Benz E-Class Saloon

I have a 270cdi avantgarde. This is one of the worst cars I have ever bought. The car has done less than 50000 miles and it has been in and out of garages. Amongst the work done is a new head light because the bulb had blown, cost £800! Front suspension, lower ball joints, EGR valve and fan control switch, rear coil spring; the car is currently in the garage again to have new front suspensions put in, cost in parts only £891 and labour similar amount! I have now decided to part exchange this car for either a BMW or an Audi. Mercedes have sacrificed quality and more importantly after sales service. After having driven mercs for a long time it is time to move on. We have 5 mercs in the family and all will go soon as there are reliability issues.

Giles, Vale of Glamorgan on the Mercedes-Benz Sprinter

Got a 53 plate swb Mercedes Sprinter 208D. A little bit slow but what a fantastic van, done over 126k miles and still drives like a dream. The seat is a little uncomfortable but as for reliability and cost to run you will not get anything better. This is my second van and will keep it till over 200k miles and bet I won’t have any problems. Also I carry loads of stuff around and had it on its limit of suspension a few times but still drives well. Suggets you put the bigger 225 tyres on and stick with a good make like continentals, they’re bit more to buy but last forever and handles better. What more to say? Great, great, great!

Darren, Kent on the Mercedes-Benz Vito

A complete waste of money, the bodywork on the Vito is a joke, and to make it worse Mercedes even admitted so! Mercedes just don’t want to know once they’ve had your hard earned cash! I wrote to complain, and their answer was "buy another one from us"!!! Mercedes can take a running jump, £15,000 for a total rust bucket, it’s not even 8 years old yet, but it looks like it’s about 25 years old. Dreadful, avoid like the plague!!!

Sheelan, Ireland on the Mercedes-Benz Vito

Has done just over 165,000 miles. Very fast and comfortable van. Not too bad on diesel. However, changing gears is like moving a crow bar in a bucket of stones and the rust is simply heart breaking. Bonnet is destroyed in rust. Mercedes won’t do anything about rust as service record is not from a Mercedes garage. One side door fell off at one stage. Electrics aren’t great either. Otherwise, it handles the abuse very well!!

Julie, Spain on the Mercedes-Benz Vito

I bought this van to travel from the UK to the south of Spain and had to sell it a year later as still in Spain and the MOT had run out. I had a few minor problems with side door catches and things like that, plus one small problem with the electrics, but overall I considered it to be a good van. Reliable, fast and good on fuel. I didn’t want to sell it and I would definitely get one again. However, the van I purchased had belonged to the Police force, so obviously it had been serviced regularly

Bbwar, England on the Mercedes-Benz SLR

Every thing about the car is great. If you have one, you know how special.

Robert, Berkshire on the Mercedes-Benz Sprinter

Absolutely brilliant van. I have had it for six years without any significant problems. It was run hard by its previous owner, but had no expense spared on it if something needed doing and was maintaned by Mercedes. Plenty of power at 122 BHP for the load rating, even when loaded. Indeed I can’t see why I woud need more. Mine has ABS and traction control, which I think was an option, and is useful;I’ve found it really hard to get it into a slight skid on snow at safe driving speed. There are some minor areas of surface rust on the sills and at the bottom of a couple of the doors and although I plan to paint these areas, regular grease and WD40 has kept the rust from getting out of control. Minor maintenance includes using Havoline 5W 30 fully synthetic oil (cheap at circa £38 for 10 litres at Morrisons) and changing it annually has made a difference in terms of getting full-power on start-up on cold mornings without having to wait for the oil to warm up and no doubt better fuel economy to boot. Also changing of break pads, brake-load sensor that rusted. The 2.9 five-cylinder engine sounds smooth compared to some diesels that rattle. A comfortable ride with loads of space that I highly recommend.

Dave, Surrey on the Mercedes-Benz C-Class Estate

I had ’52 plate Mercedes 220. I liked the car, it was comfortable, handled well, was quiet, and often topped 40mpg. However, it has to be one of the most unreliable cars I have ever had! It was beset with electrical faults, and went backwards and forwards to the dealer like it was on a piece of elastic! Three out of the four injectors failed at £300 a shot! The car was three years old when I got it with 38,000 on the clock; one owner, full history. I got rid of it at 70,000 and vowed never to have a Mercedes again. Even the local Mercedes dealer felt sorry for me, and we’re at a loss as to why it was so much trouble!

Mark, Kent on the Mercedes-Benz Sprinter

Hi! Never ever buy one of these Sprintshift models. Here is a story to beat all.. We aquired the vehicle for our roofing company only 4 weeks ago, we picked it up and drove it back on the motorway. What a truck! We had it in A mode doing 100 mph easy and so smooth, drove it for work for a week with no problems and purring like a tiger. Now here it all goes wrong. It had a small service; new air, fuel and oil change, I drove it a couple days later and it started to lose power and the shiftsprint would change from A to 4th on its own and sometimes put its self in N. I took it to a 40 year Merc veteran who spent a bit of time on it and replaced some fault codes on the star machine, after which it drove ok. When I picked it up it did the same again, so took it to Mercedes-Benz and they put a brand new vacuum transducer on it. It drove like the old truck I’d bought then a mile up the road it had the same problem. I took it straight back to MB and they put it on the computer, but there were no fault codes showing, so I took the truck home. I went to work the next day and the truck was still rubbish. Then all of a sudden the wiring under the drivers dash board went up in smoke! I had to call fire brigade and now the insurance company has towed it 80 miles from where I live with all my tools in it, so I have to go and get them myself. I can’t belive a vehicle can go wrong so quickly and no one could find a fault. This has cost my business £,000s in lost work. Avoid these at your peril!

Tony, England on the Mercedes-Benz Vito

A great van with a great engine. Love my Vito!

Kev, Cheshire on the Mercedes-Benz Sprinter

Hello out there! I’ve got a Sprinter 316cdi, 243000 miles 6.3 gtw. Still pulls up Keele Bank on M6 in top gear, weighing off at 6280kg. Tremendous van!

James, Buckinghamshire on the Mercedes-Benz E-Class Saloon

Please don’t buy a 2002 E class I have spent more than £2000 on the bushes, suspension, springs, arms. I have a panoramic roof, the blind failed to work on it . The paint falls of the car with the slightest scratch. The warning lights come on telling the engine has problem when nothing is wrong, 4 new tyres, all the brakes and discs needed replacing. I am paranoid to drive this car over speed bumps, the suspension is too fragile for such a large car. Mercedes are a nightmare to deal with, the head office are arrogant and refuse to help with past problems. The wheels have been replaced 3 times and the lacquer is going again. I would not buy a Mercedes again, had a honda for 6 years nothing went wrong . I would have have given the car a 0 star rating. Mercedes should actually read this site as you get an honest review of their cars rather than Clarkson driving the car when new and other journalist who think the car is brilliant. The seats are uncomfortable and the car is boring to drive it has sports suspension on a car that is not sporty.

Michael, London on the Mercedes-Benz Vito

I got this van new in 2002 had very few problems, ’til now. Rust, rust, rust, central locking not working, alarm packed up, engine sound like a bag of nails, it seems to be falling apart. I paid £19000 can’t get £2000 now against a new van. Not old enough for the scrapage deal, has done 150000 mls don’t know what to buy to replace, any ideas?

Nick, Lancashire on the Mercedes-Benz CLK-Class Cabriolet

Good strong engine with plenty of power throughout the range. Style and comfort; this car is the complete package and holds its value well too!

Eddie, Lancashire on the Mercedes-Benz C-Class Estate

We were promised high re-sale values, which on selling for replacement in March/April 2008 have proved false. We bought this as a final car to last through retirement, but that dream has been shattered by the very high maintenance costs. Frequent costs include several sets of injectors, several sets of suspension bushes, too many to count attempts to replace correctly the footbrake ratchet mechanism and constant tracking adjustments (probably due to road conditions) but nevertheless very costly. Not good seat support for passengers when getting a move on around bends. Good points: 50+mpg @70on motorways, 55mpg+ if you drop to 65mph on excellent cruise control. Towed caravan very well. Really nice as drivers car till you pay for servicing and take depreciation into account. 2* rating based on costs - would be 4/5 otherwise.

Darren, Essex on the Mercedes-Benz Sprinter

Great van, I’ve had a few problems with injectors but it has done 225,000 miles. The only real problem I found with the Sprinter is that the door locks and how easy it is for people to break into, even with armour plates.

Chris, England on the Mercedes-Benz Sprinter

Great van. The diesel high pressure pump packed in at 80000 miles. Watch out for your licence, it goes like a rocket!

Andrew, Kent on the Mercedes-Benz Sprinter

I first had a 308 sprinter for 3 years and it covered 277000 thousand miles and went bang, purchased a breakers yard low milage engine and away I went again, I always found it slow and gutless so sold it to a friend and it is still going strong with no problems with a further 100000 miles on the clock. I then purchased a 311cdi 01 reg with 96000 on the clock in super condition and what a van. I am a carpenter and locksmith and carry loads of heavy stuff about but this van goes like a racing car and all sprinters are made to last, just feel the weight of the doors and lift the bonnet and you can see what quality is. It has now covered 157000 with no problems to the engine or gearbox and still drives like new, the only problem is the security on these vans are c**p. I fitted deadlocks to all the doors of my van and it is not sign written but they still put a hole under every handle in seconds to get in and try and rob the contentsof my job. A must for the sprinter is a set of armour plate lock guards to all doors and deadlocks and then the burglars will leave it alone, deadlocks are not enough on their own. If you want a real tough, heavy duty van then this is for you with a super drive and loads of power, even when fully loaded. My next van will be a sprinter.

Ray, Cheshire on the Mercedes-Benz CL-Class Coupe

I’m really disappointed; major problems with engine management - in repair shop every 6 weeks. When running with no gliches it is perfect but the build quality is very poor.

Phil, Yorkshire on the Mercedes-Benz CL-Class

I have owned my CL500 for three years now and covered over 30,000 miles in it. I have had a seal go in the suspension pump but that is all. With regrets, I am now selling this car due to little ones but I will definitely buy another one when the time’s right. This is the best car I have ever driven - so smooth and refined.

William, Ayrshire on the Mercedes-Benz Sprinter

I got my 416cdi Sprinter minibus about two years ago. It has a very powerful engine 2.7D which I had a few problems with at the beginning. Also the gear leaver snapped, the flywheel was replaced, the ABS pump and ECU unite cost a fortune to replace, but needed doing. I am happy with the way its running today. They do rust, but that’s just because we live in a very wet country.

Terence, Durham on the Mercedes-Benz A-Class

I bought the car from new and have had it for 10 years and I am so happy with the car that I am buying another one. I’ve had to replace the shock absorbers, but I’ve had no other problems at all.

Tom, Argyllshire on the Mercedes-Benz E-Class Estate

The E430 is a ferociously powerful machine wrapped in a luxury veneer, which is very beguiling. It could comfortably cruise all day at 110mph though British roads, although the law doesn’t really allow for that. This machine was really made for the German autobahn, but I bought this 3 years ago when it was already 7 years old. It’s a fantastic drive, but I’ve had to replace the fuel pump, accelerator plate, drive shift and other nominal parts. The parts and labour for Mercedes luxury cars is VERY expensive. Insurance is not bad, all things considered but MPG averages out at 20mpg, but that’s the price you pay for owning a top-of-the-range car. This car doesn’t like fresh snow and reacts poorly to uneven road conditions because of it’s very low ground clearance. Too many electric gadgets, seat adjustment, warmer etc is unnecessary and doesn’t add anything to the enjoyment of the car and too much micro-management by in-car computers means the engine-light comes on for all manner of reasons. Few garages carry the diagnostic gear needed to isolate the sensor responsible and it’s like a hundred quid a time for each test. Really hate the black leather seats but all other finishes are superb. Esp the sound system which is awesome. I have tried and failed to get a maintenance manual for this car, so I’m at the mercy of high-priced mechanics. If you don’t mind shelling out the bucks, you couldn’t ask for a better family car for long journeys and especially for touring around Europe. It excels at safety, comfort and speed, but it’s no friend to your wallet.

Malcolm, Sussex on the Mercedes-Benz S-Class

I have owned an S430 for six years. The rust round the wheel arches is a major problem, even when stored in a garage. It’s not something that one expects with a car costing 60K upwards in year 2000. It is fitted with adaptive cruise, which was great when I first bought the car but the computer prognosis suggests that the fault could be the auto box and or the radar unit both being cost prohibitive to replace. The car is superbly quiet comfortable and easy to drive, but I have doubts about what will fail next. If other manufacturers can make reliable cars albeit when they are 10 years old, Mercedes needs to put more into quality control especially when one considers the price charged. I have considered another S.H. ’S’ Class but the reliability of the new 7 speed auto puts me off.

Neil, Yorkshire on the Mercedes-Benz Sprinter Luton van

Superb van, I have 3 Lutons, which I use for furniture removals. Cruises at 60mph fully loaded until you hit a hill. I use big 2 ton box trailers on the back and even when van and trailer is fully loaded it still cruises around 50mph - 60 mph. Very reliable and as long as you service it regular you won’t have a problem.

Michael, Staffordshire on the Mercedes-Benz S-Class

Piece of c**p!! I wish I still had my old E300 turbodiesel! Where do I start? I’ve had this vehicle five years now, bought from a dealer, mileage now 140,000. Very unsightly rust on all four wheel arches. MB not interested enough to act. A/C packed in - no simple recharge required. ABS packed in. Front suspension almost collapsed - multiple causes... EL system packed in. Something in the turbo or exhaust has now packed in causing acceleration to be way down, and kick-down no longer does anything... Power steering intermittent, as are about 3 other faults... need to disconnect battery to reset everything monthly. Battery (new one) flattens after 10 days locked and alarmed. Parking brake jams on. SatNav only ’wakes up’ after 70 minutes of driving. Fuel consumption on trip computer is like surreal fiction - it bears no relation to miles covered and fuel used. Must be there purely for feel-good factor.

Simon, Leicestershire on the Mercedes-Benz Sprinter

I imported my 416 CDI myself into the UK from Belgium in 2000. Back then that was before people had really begun to see how much the UK was being ripped off by vehicle manufacturers (I saved £8,000 - even my local main dealer couldn’t believe it). Since then I’ve done 786,000 kilometres in it, or almost 500,000 miles. The only stuff which has needed replacing has been what I regard as consumable given use: 3 sets pads, 2 sets brake discs, 3 turbos, 3 clutches and flywheels, a couple of injectors. It has been totally reliable with only one breakdown that has left me immobile in nine years (and that happened outside the house!). It has special order paint applied in the factory which still looks good today (people never believe how old it is or how many miles its travelled). It is so comfortable, you can do 1,000 miles in 24hrs in it. If you think this sounds unusual it isn’t: I’ve got two mates who have both done over 600,000 miles in theirs. My previous 410D did 450,000 miles. Nothing else on the market lives as long. People are quick to criticise the new model’s economy, but this looks to be in hand with the Euro5 ’09 face lift: revised gearing through model specific gearbox. It’s hard to imagine me moving away from Mercedes-Benz.

Alex, Warwickshire on the Mercedes-Benz S-Class

Owned from new, now 10 years old and 120,000 miles on her. Serviced myself at manufacturer intervals and it she has never broke down. No rust issues, mechanical or electrical. I would sell / buy now but as th car costs me nothing and a new ones is £70k+ whats the point?

Robert, Scotland on the Mercedes-Benz C-Class Saloon

I always wanted one, and only if it was white in colour, it had to be the 5 cylinder version, turbo diesel with intercooler , 5 speed automatic, even the back head rests pop down via a switch, the boot (trunk to our friends in the States) pops up on the key fob function...etc, etc etc... even the washer bottle is so big it would last a Siberian Winter without needing to fill it up!!! And I was lucky and managed to get it!!! (Thanks to Clydesdale Bank in Scotland for 4 years car loan mode) in a place called Trade Sales in Slough ..near London many many MANY years ago (actually 7 years ago) and I still have it.!!!. WHY, because it is still, after all these years , ’as good as new’. We know the saying...a happy life = a happy WIFE, well I got this vehicle for my other half and pal (my wife) all these years ago, (p.s .she is still my wife and we’re still pal’s) she (and I include myself) do not want to get rid of it for any reason, why, the sound of the engine and absolutely fault free reliability (apart from a fault in the diesel glow plug relay box / system which cost just under £180 pounds to fix at an Independent just a couple of weeks ago...goodness a failure!!!) and this is all l have paid out in repairs in 7 years of trouble free motoring, then it’s worth it!. What more can I say. OK, it’s not done a lot of miles, it’s cost a set of tyres (or 2..maybe 3 until I got the alignment fixed out) but it is still fab and the underneath is still as good as new...so why change it. ...some sort of 30 year anti rust thingy, something ...whatever? Excellent vehicle and if you can get the MB Tex interior (OK, it’s the taxi spec so I am informed from a taxi aficionado) so much the better. I am lucky to have had and still have this Mercedes Benz C Class 250 TD Classic auto version and have no doubts I will have it for a wee while yet...well done MB, an absolute peach / credit to Engineering and quality.......just wish I had the £ to get the recent new one equivalent... unfortunately Mr Darling and Mr Brown tax me so much that much I can’t afford a new one and if they continue to tax me / us any more we all won’t be able to afford anything!!!!!) ...(sorry for being rather political) however, I just hope it’s as good as the old one!!!! PS... Do not tow a caravan with it (auto version)..It is not meant for this purpose unless you have shares in Saudi Arabia / Esso and B.P. including ASDA and Tesco (not forgetting Morrison’s and Sainsbury Diesel pumps all at the same time!!!l)..sure it will get you anywhere in this side of time without effort but your Visa / MasterCard will be red hot and burnt out at the end of your return journey including contributing to the ’sub prime mortgage’ thingy disaster credit squeeze ...otherwise, as a local or motorway car on its own with the family or pals, it’s perfect ... and thanks for taking the time to read my experience / ramblings and hopefully a bit of harmless silly fun with this other pal of mine my C250!!

C.K., Suffolk on the Mercedes-Benz CLK-Class Coupe

I have owned my silver CLK230 for about 3 years and it is without doubt the best car that I personally have owned. During that time, I have had no serious problems at all, although I do take care to adhere to the maker’s maintenance schedule. In fact I have never driven it at top speed, although the book does claim 140+, it is the in between performance, ie acceleration etc., which has most impressed me. Foot down metal to metal, it is pleasure to watch in the rear view mirror all the traffic fading behind into the distance, it almost feel at times as if I must be leaving melted rubber on the highway ! The car handles well at all speeds (up to the 110 mph I have done in it so far), it grips the road well and is very responsive. Just, like other cars, be careful on wet road, especially with the wide tyres, as it can start to aquaplane at about 60mph. Inside, the front seats are very comfortable, but the rear seats are really only for occaisional use on short trips. All round quality, inside and out, is, as I expect from Mercedes, excellent. The car is a pleasure to own and drive, and her elegant lines still catch the eye, in spite of her age ! A bit thirsty on fuel as to be expected I suppose, but there has to be a down side somewhere ! A great car which I will not be selling, as it satidfies me completely.

Dumitru Ioan, England on the Mercedes-Benz E-Class Saloon

Extraordinary design, comfort, reliability, and is classically the Best of Cars so far!!! Thank You!!!

Derek, Buckinghamshire on the Mercedes-Benz Sprinter

Bought this van for £1000 in May 2010. Still very presentable apart from a few bits of rust around the edges - nothing that couldn’t be dealt with on a Saturday morning. Van has done 135,000 miles and I reckon is good for at least another 135,000. Still drives superbly apart from being a bit on sluggish side. Cruises at 65-70 most of the time on the motorway unless terrain is very hilly! Real old school Mercedes 2.3d non turbo engine means less to go wrong in my book. I’ve just done a 1000+ mile round trip to south of France fully loaded and with 3 up front. Didn’t miss a beat and returned around 30mpg. I bought this to do 3 delivery trips to France as it worked out cheaper than hiring. I planned to sell it at the end of the summer but now I think I’ll hold on to it as tax and insurance is cheap enough and it’s just such a reliable work-horse. I can’t believe an old van could be this good!

Jason, Lancashire on the Mercedes-Benz Vito

I have a 180d vito it’s the best thing I have bought. 2x airbags, electric windows, central locking and electric mirrors and heated. It’s been all over no problem. It’s ten time better than a rusty transit that falls to bits if it rains. The Vito has rust on the bottom of doors but is easily sorted with a sand over the top and rust re paint and wax oil. No rust has come back in 12 months. Put in for mot and no problem at all. It’s good for a 12 year old van and it still pulls like a train and drives very well. If you’re buying a second-hand van choose a Vito or Sprinter not rusty Ford.

Mark, England on the Mercedes-Benz Sprinter

I have just purchase a 04 ford luton, in two weeks it has cost me £800, duel flywheel prob and vaccum hose. I also have a P reg 308d XLWB, which I have to sell to fix the ford :( .. In 4 yrs I have changed the brakes once, and the exhaust on the Sprinter, easily the best van ever made, that’s why they cost so much 2nd hand. A little slow on hills but very durable and totally reliable. I miss mine already and it’s only been away 1 day. I hope I haven’t made an expensive mistake...

Mike, Hampshire on the Mercedes-Benz Vito

Recently bought a Vito 7 seater on a P plate, has been converted to run on dual fuel, i.e Petrol and L.P.G. Having Shoguns and Pajero’s in the past I have instantly noticed the extra miles per litre and also how much room I now have! Also how well the Vito drives! I am very happy with my purchase.

Gez, England on the Mercedes-Benz Sprinter

Sold my Transit lwb and purchased a 308 d lwb hitop 1996 from a customer of mine. I work with no limits track days - I provide the on board video service and carry bikes and equipment all around the UK race tracks, my now friend had owned this van for 6 years and had no major problems with it, just a glow plug and rear discs replaced in this time. I have had this van since April 09 and have now covered 12,500 miles in it. It’s good on fuel, around 30-40 mpg depending on how you drive. I got 31.6 mpg on a 260 mile trip fully loaded driving at 70-75 all the way. Comfort good, style good, load space great, handles well but not the fastest uphill; needs a run up as there is no turbo but otherwise quick enough. It uses no oil or water and has now covered 162,000 miles from new. I’d recommend the older Sprinter to anyone so long as its been looked after by its previous owner and you service it it will give many miles of use, rust is a bit of a pain though only minor; keep on top of it and you wil be OK. There is now slight rust on lower rear and side door only. Well worth the £1,200 I paid for it.

Ruarie, Hebrides on the Mercedes-Benz Sprinter

I purchased a van with 298000 miles on it and have done another 20000 with it no problem. The person I bought it from had another one that had 533000 miles on it and it had never let him down.

Alan, Norfolk on the Mercedes-Benz C-Class Saloon

I have owned a 190D for eleven years and had very little trouble with it - it has been an excellent companion. Very low on fuel consumption around 5.5 litres/100km, servicing very cheap - especially using second hand parts. Very comfortable to drive. My problem is the shape. I need something to transport a bicycle which I have become addicted to and I do not like stripping it every time I want to go out for a quick spin in the country. So I need to get a van. Sad to get rid of the 190D - 21 years old and residual value low so I would prefer to give it away to a friend.

Dodgy, Warwickshire on the Mercedes-Benz Viano

Great van - still going great after nearly 50 years. Thank you Mercedes-Benz!

Duncan, Suffolk on the Mercedes-Benz A-Class

Good fuel economy, otherwise average performance, finish on inside was excellent, external paintwork (metallic black) was poor quality, soft and marked easily. Folding arrangements for rear seats was too cumbersome to be practical, so limited car as a hatchback. Worst of all was ride quality, harsh and bouncy on most roads, plus handling cumbersome and heavy. Overall a most disappointing small car, returned to leasing company after 6 months.

Rene, England on the Mercedes-Benz A-Class

I love this car.

William, Surrey on the Mercedes-Benz Vito Traveliner

Smooth operator

Mark, Cheshire on the Mercedes-Benz C-Class Saloon

Stylish, solid and responsive. Does everything I need it to and does it incredibly well.

Theo, Cheshire on the Mercedes-Benz E-Class Saloon

This isn’t my first Mercedes but is my first E Class having previously driven two C Class cars before this. My father has driven Mercs for the past 20 years and it was he who was looking at buying one of the latest E Class cars. I was so impressed when I tagged along (as you do) to the dealership with him that I ended up arranging a test drive and…well, you can guess the rest. Beautiful car.

Steve, Cambridgeshire on the Mercedes-Benz C-Class Sports Coupe

Drives well and is currently giving me 44mpg which I’m pleased with having had a petrol engine in my last one. I’m pretty much a C Class diehard but even I’ve been impressed with the extras that have gone into this model. Very enjoyable car.

Mark, Sussex on the Mercedes-Benz SLK-Class

This car turns heads. If you want a car with power, class and the power to make peoples jaws drop you cannot get a better car in this price range. Just amazing to drive, not least from the reactions you get from other people. Love it.

Malcolm, Yorkshire on the Mercedes-Benz M-Class

A powerful 4x4 with some nice touches, the 7G auto transmission being one and some great safely features. Very solid and reassuring to drive, but handles like a much smaller car. Recommended.

Geoff, County Londonderry on the Mercedes-Benz CLS-Class

My wife fell in love with this car as soon as she saw it, a first for her. I personally don’t think you can compare this car to any other. I couldn’t even consider driving anything else now.

Jim, Durham on the Mercedes-Benz E-Class Saloon

I'm on my third Mercedes now. Overall they are excellent cars but the only reason I have not given a 5 star rating is due to reliability. I have had electrical problems with all three, but even so, the Mercedes aftersales service is excellent, speedy call out service, free courtesy car, etc.

Rory, Gloucestershire on the Mercedes-Benz CLS-Class

After driving other variants of the AMG badge within the Merc range I thought I knew what to expect from this car......... I was wrong! It is an absolute monster of a car who's engine just keeps on going and going with relentless power. In my opinion a better bet than the M5!.

Chris, Essex on the Mercedes-Benz SLK-Class

There is no doubt that this is a better car than it's previous incarnation, when it was universally slated for it's lack of ability to live up to it's billig as a sports car. Better looking, nicer to drive and more willing to be pushed hard. The 2.0 litre four cylinder engine however will never feel like it has enough power to justify the aggressive looks which hold supercar pretensions.

Jim, Yorkshire on the Mercedes-Benz Vito Traveliner

Given our (almost) football team sized family we needed something a little larger than your average MPV and the Traveliner offered the perfect answer. We’ve only had it a few weeks so haven’t made any long journeys in it yet but it certainly gives all the room and comfort we were looking for.

Andre, London on the Mercedes-Benz CLS-Class

What can I say.....a dream car, a majestic car, a sexy powerful beast, the ultimate in comfort, pure pleasure to drive and it mine. Even high-end bikes tend to stay clear of my CLS 500! Merc has built the perfect car and its called a CLS 500!

John, Denbighshire on the Mercedes-Benz E-Class Saloon

I now have the best e class ever. Having had 2 previously - both 270 CDI I was always happy despite the odd electrical fault on the early production. Now I have just bought a 320 CDI Sport & quite frankly nothing compares - an absolute joy to drive and it handles superbly. If you’ve never had paddle gear change then you don’t know what you are missing. A superb vehicle - well done Mercedes.

Will, Conwy on the Mercedes-Benz C-Class Saloon

What a difference a new model makes! Miles better than the old car, looks just like a smaller S-Class. Really refined and very affordable on Contract Hire and leasing deals due to strong residuals.

Paul, Hampshire on the Mercedes-Benz E-Class Saloon

latest model is certainly the best E-Class to date. Rear head room is not great, but everything else is excellent. I leased mine. Because the residual values are very good the leasing prices were reasonable. Very pleased.

Justin, Berwickshire on the Mercedes-Benz B-Class

Lots of space for 5 people in this car which make it an excellent choice for families if you can afford one.

Matthew, London on the Mercedes-Benz A-Class

This car is greatly improved over the old model. There is plenty of room inside & this car is very affordable to run. Fairly expensive to buy, but it is a Mercedes after all!

Roy, Flintshire on the Mercedes-Benz C-Class Estate

A very classy car. Excellent on performance and handling as you’d expect from a Mercedes. Space is more than ample and comfort for both driver and passenger is well thought out. About as thirsty as you’d expect on a car this size but as always the resale value on this extremely high. Can’t fault it.

Brian, Gloucestershire on the Mercedes-Benz R-Class

This is not a cheap car to run by any stretch of the imagination but for the performance and ride you get I think it’s worth it. It’s stuffed to the gills with all the kit you could ever want and it’s simply the nicest way for six people to travel together in comfort.

Charlie, Kent on the Mercedes-Benz R-Class

Although very nice this car is really an expensive people carrier for 6 people. Build quality & performance are excellent as you would expect.

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