Hitachi Capital choose MoDel

Hitachi Capital Vehicle Solutions has chosen the MoDel system for all its electronic delivery and collection of vehicles requirements and is recommending its preferred suppliers do the same, such are the benefits it feels.

Developed as a joint venture between Oxford-based online solutions Ebbon-Dacs and motor accessories supplier, VGroup International the MoDel system is an online solution providing additional automation to the new vehicle delivery handover and collection process

Innovative and sustainable

Hitachi Capital will be issuing a tender in July for its new vehicle supply requirements for both cars and vans for the next two years, and for the first time will be adding a requirement for electronic delivery and collection as part of their terms and conditions.

Chris Tocher, Purchasing and Supplier Operations Manager at Hitachi Capital, explained the thinking behind the new move: “True to our company vision statement, we are always keen to embrace innovative and sustainable solutions, and from our early research into this technology it was clear that electronic handover and collection was something that could really benefit our vehicle supply partners and enhance the experience that Hitachi Capital delivers to drivers.

“We had three objectives in selecting a preferred electronic vehicle delivery and collection solution. We wanted to encourage paperless and automated processes, reduce the administrative burden for our dealers, and ensure customer expectations around a vehicle’s condition will be managed as effectively as possible.

“After talking to a number of different suppliers, we selected MoDel as the stand-out solution. It integrates effortlessly with the Leaselink e-procurement platform from Ebbon-Dacs that we use, provides all of the functionality needed to meet our objectives and offers a realistic price point for our dealers,” he said.

Improve cash flow

Hitachi Capital also discussed the solution with several of its supply partners, and ran a short trial of the system with the Listers Group, before deciding to endorse its use.

“We see a number of additional benefits for dealers in using MoDel,” said Chris Tocher. “The main one is that it allows the dealer to initiate the invoicing process much sooner after vehicle handover which helps improve their cash flow.

“Within minutes of the vehicle handover, the information previously captured on paper can be uploaded via MoDel into the Leaselink system allowing the dealer to submit their invoice to us immediately, also via Leaselink, meaning the invoice can be authorised on the same day.

“For vehicles that are being collected, their condition can be verified, photographs captured and the lease terminated more efficiently. We held a dealer awareness day this week in Newbury when we showed the system in more detail to all of our supply partners,” added Chris Tocher.

Speed and efficiency

Every year, leasing companies deliver up to 500,000 vehicles to fleet customers via networks of preferred dealers, by automating and standardising this process, MoDel allows leasing companies to carry out CRM processes far more quickly and efficiently, including capturing important customer satisfaction information, vehicle condition reporting, delivery confirmation and helping identify and remove errors from the delivery procedure.

The new solution allows the instantaneous online upload of delivery and customer information in real time via the delivery driver’s hand-held device or PDA.

“We are delighted that Hitachi Capital has decided to endorse the use of MoDel within its tender process as it delivers real efficiencies for both leasing companies and dealer alike,” said Robert Pilkington, managing director of the Leaselink International division of Ebbon-Dacs.

See also:

• Ebbon-Dacs’ MoDel solution to cash flow and debt issues
  May 19, 2011
• Hitachi respond to ‘electric, dirty as diesel’ article
  March 1, 2011
• Ebbon-Dacs and VGroup launch MoDel online solution
  November 3, 2010
• Hitachi Capital urge businesses to get hands on for staff safety
  August 2, 2010
• Hitachi provide Arriva with carbon and cost savings with solus supplier deal
  July 19, 2010
• Hitachi Capital Facilitate Dyno’s Expansion Plans
  October 14, 2009
• Hitachi Capital Boosts Sales Through Repairers Network
  October 10, 2009
• Carsite’s Preview Enables Swift De-fleeting For Hitachi Capital
  July 2, 2009
• Hitachi Capital Vehicle Solutions Reduce Carbon Footprint In One Week!
  June 17, 2009
• Ebbon Dacs’ man conquers India in a tuk-tuk for charity
  May 4, 2012

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