IDS benchmarking forum helps fleets identify key safety issues
Interactive Driving Systems (IDS) has been involved in Fleet Safety Benchmarking since 1995 and developed the open access Fleet Safety Benchmarking project to assist organisations in becoming more involved in identifying key safety issues surrounding their fleets, something that over 700 have so far done, representing almost 1 million vehicles and fleet drivers.
In March 2011, IDS hosted their second Virtual Risk Manager user’s safety benchmarking forum, focusing on sharing and discussing current issues and their outcomes using key performance indicators. Ten top UK and global fleets participated, representing in excess of 165,000 employees that drive for work purposes.
Andy Cuerden, European managing Director for Interactive Driving Systems said: ‘In the current climate of organisations seeking value for their road safety investments, and added value services from their suppliers, we are delighted to have developed our Virtual Risk Manager user’s safety benchmarking forum. We believe that benchmarking is a really useful way to engage organisations and senior managers in safety, and we would recommend anyone not already benchmarking their fleet operations and performance to take a look at the freely available tools at www.fleetsafetybenchmarking.net”
Group aim
The aim of the group is to create an open/honest forum governed by ‘Chatham House Rules’. The first meeting in April 2010 focused particularly on collision statistics and rates, while this most recent meeting concentrated on process and key issues, including:
1. Injury Management and the importance of early notification of claims.
2. Clear definitions of collisions and incidents.
3. Understanding claims and other data – and how to target practical interventions at specific risks.
4. Technology – particularly telematics. Several projects are in place amongst participants, both for on-going monitoring and as a specific intervention for at-risk drivers.
5. Winter Driving should be planned for NOW rather than at the start of winter, focusing on equipment and good planning and management, effective journey risk assessment and allowing drivers more time for journey and sensible driving.
6. Fraud and staged collisions remains a significant problem, especially for ‘branded’ vehicles, and guidance for drivers and managers should be circulated widely.
7. Driver Competence, Performance and Recognition – including recognition of high quality performance, guarding against under-reporting of collisions and managing At-risk/Repeat offending/Recidivist drivers.
8. Online DLVA checks – the costs of which have been falling recently, and good practice guidance on the mandate management process – which is freely available from Interactive Driving Systems.
Comparative data from Virtual Risk Manager was reviewed on the following areas:
• Driver engagement.
• Safety culture and climate.
• DriverINDEX including collision, telemetry, risk assessment and other outcomes.
Forthcoming meetings are set to include a conference call and WebEx in 3 months and a follow-up meeting in the next 6-12 months.
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