By John Simpson 10 August 2012
Honda has received awards recognition for its customer service and business excellence in the motability sector.
The Japanese brand was awarded ‘Commended’ status at the seventh annual Motability Supplier Awards in the ‘Manufacturer Partner up to 10,000 Live Fleet' category as a result of Honda dealers’ exceptional customer service and business excellence in the sector.
It was SEAT however that pipped Honda to the main prize in its category.
Mike Betts, Chief Executive of Motability Operations, congratulated Honda saying: "A real focus on customer service and training has enhanced the performance of the Honda dealer network.
“Many new models have been available on the Motability Scheme as soon as they were launched, and this dedication has ensured Honda was commended in the Supplier Awards. In addition, the company remains at the forefront of innovation, design and choice.”
Ed Hummel, Honda UK's Manager of Corporate Operations, who yesterday announced his departure from the company, said: "We are exceptionally proud to be recognised in the Motability Supplier Awards.
“With the Motability market representing more than 20% of the UK fleet market, getting our service levels and offers right with this very important customer remains a high priority for the Honda Fleet team and our dealers.
“We are delighted to be recognised as one of the best suppliers to this market."
The rest of the winners list read as follows:
Dealer Fleet Size more than 600+ - Dagenham Motors Edgware – Ford Volkswagen was also commended for its customer-pleasing efforts.
Mike Betts said that VW’s stable customer pricing and affordable rates for popular models proved that the brand is highly committed to the Motability Scheme.
“The commended accolade at the Motability Supplier Awards acknowledges the efforts that have gone into increased environmentally friendly options, better value and an engaged dealer network,” he added.
Motability Operations manages the Motability Scheme for more than 600,000 disabled people and their families.
Categories: Fleet news , Honda
