More miles for your money – Trading Standards complaints backfire on motorists

By John Simpson 10 August 2012

“Not only did all the pumps dispense at least the right amount, but most gave even more." Fuel pumps could be giving out more juice than the LCD counter displays are indicating, the AA has suggested.

The motoring association tested a random batch of pumps and found that some pumps were dispensing up to 4.4% more fuel than shown on the pump; a much welcome, if unexpected, gift of 6p-a-litre to drivers.

A number of motorists had complained that they weren’t getting as much fuel as they should in light of fuel price rises, sparkling an investigation from Trading Standards.

These complaints have backfired in certain cases because by law, a pump is required to be reset even if it dispenses more fuel than shown on the display.

Tests carried out by Trading Standards officers uncovered discrepancies at four of the 38 sites in Cumbria, 11 of 216 nozzles in Derby and two in 353 nozzles in Newport.

Motorists’ suspicions arose partly due to the fact that nearly 3 in ten buy a set amount of fuel whenever they visit a filling station. Higher fuel prices meant they weren’t getting as many miles for their money.

Irony

AA President Edmund King said: “Following concern from members, the AA carried out preliminary tests at a handful of fuel stations to see if there were grounds for a more comprehensive survey.

“Not only did all the pumps dispense at least the right amount, but most gave even more.

“Some drivers have been benefitting from a lucky dip at the pumps, getting more fuel than they pay for. There is an irony that some drivers who complain may be acting against their own interests.”


Categories: Fleet news

France-bound drivers warned of sat nav law Sacked Nav – GPS devices lose their way as van drivers’ trust their own navigation

See Also

Leave a Comment...

Fleet Voice Column

Gearboxes are an indicator of how far we’ve come

If you ever need an example of how far the car and automotive technology has come in a single generation, just reach for the gear lever in your car. A mere 25 years ago, you would most likely have the choice of five gears…

Why LPG could play a huge part in driving the future of our fleets

There are a great many considerations to take into account when looking at your next company car. Some are purely financial and others will be environmental, either because of monetary reasons or because of your conscience.…

How the latest batch of hot hatches are heating up motoring for the business driver

Hot hatches have been through a few ups and downs in the time the class has properly existed. From must-have 1980s accessory to untouchable, uninsurable liability in the early 1990s, the sector has been on the rise again…

Vauxhall’s hushed new engines bring back company car appeal

The sound of silence is something usually reserved for the luxury end of the car market, but sat here in a Vauxhall Zafira Tourer there is an eerie lack of audio interruption. Before you think we need the tender care of…

Why the Government’s young driver Green Paper makes a lot of sense

The past few days has been a triumph and disappointment for young people as Paris Brown has gone from youth champion within the police to being investigated for some dubious tweets. It has also been a poor week for young…